Senior Salesforce Administrator, AI & DevOps
About The Position
The Senior Salesforce Administrator provides administrative oversight for a complex Salesforce instance, using AI and automation tools to establish platform best practices for administration and security. The role also builds and maintains scalable CI/CD pipelines, automates deployments, and improves release reliability across multiple Salesforce environments. The administrator works closely with developers, QA teams, architects, product managers, and business stakeholders to deliver high-quality Salesforce solutions while maintaining system stability, security, and performance. The role covers Salesforce platform administration, DevOps architecture, deployment and release management, automation and quality, environment management, and collaboration and leadership. It includes maintaining users and reporting, reviewing seasonal platform changes, managing environments and installed applications, improving data quality, supporting users, and mentoring junior engineers. The position is eligible for hybrid work, with up to three days per week from home.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- At least 5 years of experience in DevOps, Release Engineering, or Salesforce and/or AWS development engineering.
- Strong experience with Salesforce development and deployment frameworks.
- Salesforce or AWS certifications, such as Administrator, Platform Developer, or DevOps-related certifications.
- Experience with Salesforce and AWS DevOps tools such as Copado, Gearset, or AutoRABIT.
- Experience with CI/CD platforms such as Azure DevOps or GitHub Actions.
- Expertise in version control systems such as Git.
- Familiarity with Agile and DevOps methodologies.
- Strong troubleshooting and problem-solving skills.
- Familiarity with AI tools such as Claude Code and Kiro.
- Applicants for US employment must have work authorization that does not now or in the future require visa sponsorship.
Nice To Haves
- Familiarity with other cloud platforms, such as Azure or GCP.
Responsibilities
- Set up and maintain users in Salesforce.
- Set up reporting tools that surface platform health from complexity and security standpoints.
- Review Salesforce seasonal changes and identify beneficial changes or changes requiring attention.
- Design and maintain CI/CD pipelines for Salesforce applications.
- Implement automated deployment and release management processes using modern DevOps tools.
- Establish best practices for version control, branching strategies, and code integration.
- Manage Salesforce deployments across development, sandbox, staging, and production environments.
- Coordinate release schedules and ensure smooth production deployments.
- Develop rollback strategies and deployment monitoring procedures.
- Implement automated testing and validation in deployment pipelines.
- Integrate static code analysis and quality checks into CI/CD processes.
- Improve delivery speed while maintaining reliability and governance.
- Use AI tools to streamline the deployment process.
- Maintain consistency across Salesforce organizations and environments.
- Manage configuration, metadata deployments, and environment provisioning.
- Conduct proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer.
- Administer and support installed AppExchange applications.
- Identify unused or underutilized platform features for periodic cleanup.
- Respond to user support tickets.
- Manage and improve Salesforce data quality, implementing rules and automation as needed.
- Work closely with Salesforce developers, tech leads, and architects.
- Collaborate with Product Managers and business stakeholders.
- Mentor junior engineers on DevOps best practices.
- Promote DevOps culture and continuous improvement within the Salesforce and AWS engineering team.
- Work directly with product and business partners, articulate business needs, and translate them into technology solutions.
Benefits
- Competitive compensation
- Annual bonus eligibility
- A generous retirement plan
- Hybrid work schedule
- Health and wellness benefits, including online therapy
- Paid time off for vacation, illness, medical appointments, and volunteering days
- Family care resources, including fertility and adoption benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
