Senior Sales Pricing Analyst

Hyve Solutions•Fremont, CA

About The Position

The Senior Sales Pricing Analyst leads complex customer-level sales operations workstreams and owns customer profitability and commercial performance. The role establishes mechanisms to monitor revenue, margin, pricing, and costs; identifies risks and opportunities; and drives corrective actions with senior stakeholders. It also leads cost recovery strategy and execution, from identifying exposure and validating financial support through coordinating customer claims and ensuring recovery actions are completed. The analyst partners with Sales Operations leadership and Account Executives to govern sales-request intake, prioritization, and execution, and develops scalable solutions to improve productivity, responsiveness, and customer experience. As the senior point of contact for customer-level data and insights, the role establishes reporting standards and delivers dashboards, forecasts, executive analyses, and recommendations. The position also aligns cross-functional teams, defines customer-level strategy and multi-quarter roadmaps, establishes KPIs and accountability mechanisms, and champions AI and automation in sales operations workflows. Hyve Solutions is a US-based manufacturing partner serving technology innovators in AI, cloud, and connected infrastructure. Its integrated ODM, CM, and SI capabilities support customers from design through scale.

Requirements

  • Bachelor’s degree and at least 5 years of relevant sales operations, finance, commercial operations, or program management experience, or an equivalent combination of education and experience.
  • Experience leading complex sales operations or commercial workstreams in a high-volume environment.
  • Experience in a fast-paced, high-volume environment, with the ability to react quickly and remain productive during unexpected changes.
  • High-volume reporting and data analysis experience.
  • Ability to influence senior stakeholders, lead cross-functional teams without direct authority, and translate complex financial and operational issues into clear recommendations and action plans.
  • Excellent verbal and written business communication skills, including professional communication with customers, internal teams, and cross-functional leaders.
  • Strong computer skills and ability to learn quickly.
  • Strong analytical skills and experience working through diverse, complex problems using data, judgment, and cross-functional input.
  • Self-directed, proactive approach to problem-solving and follow-through.
  • Ability to maintain composure and professionalism in high-pressure customer interactions.
  • Proficient knowledge of Windows operating systems and advanced Excel skills.
  • Some travel and work outside normal business hours may be required based on customer or business needs.

Nice To Haves

  • Manufacturing, technology, or production experience.
  • Server, rack, or related product knowledge.

Responsibilities

  • Lead complex customer-level sales operations workstreams end-to-end, setting priorities and aligning stakeholders.
  • Own customer-level profitability and commercial performance by monitoring revenue, margin, pricing, and costs; identifying risks and opportunities; and driving corrective actions.
  • Lead cost recovery strategy and execution, including identifying exposure, validating financial support, influencing commercial positions, coordinating customer claims, and driving recovery actions through closure.
  • Partner with Sales Operations leadership and Account Executives to design and govern intake, prioritization, and execution processes for sales requests.
  • Identify systemic pain points affecting Account Executives and develop practical, scalable solutions to improve productivity, responsiveness, and customer experience.
  • Serve as the senior point of contact for customer-level data and insights; establish reporting standards and deliver dashboards, forecasts, executive analyses, and recommendations.
  • Influence and align Deal Desk, Finance, Legal, Sales Strategy, GTM Systems, and other teams to execute cross-functional improvements.
  • Define customer-level strategy, operating plans, and multi-quarter roadmaps, and present progress, financial impact, risks, and recommendations to leadership and sales stakeholders.
  • Champion AI and automation in sales operations workflows to eliminate routine work, accelerate analysis, improve data quality, and scale repeatable practices.
  • Establish KPIs and performance mechanisms with leadership, hold workstreams accountable to targets, escalate material risks, and drive mitigation plans to completion.

Benefits

  • Insurance benefits
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Mental health care
  • 401(k) with match
  • Paid holidays, vacation, and sick days
  • Tuition reimbursement
  • Perks at Work
  • LEAP Program
  • MyFlexPay
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