Senior Sales Operations Manager

GE Vernova

1d•$128,400 - $213,900•Remote

About The Position

As the NAM Senior Sales Operations Manager, you will support the growth strategy of the North America Strategic Account Management (SAM) organization. Reporting directly to the Electrification Sales Operations Leader, with a dotted line to the VP of North America Business Development, you will serve as a strategic resource for SAMs. The role uses data-driven analysis to improve visibility across ITO and OTR, coordinate across business lines, maximize share of wallet, and improve customer Net Promoter Score (NPS) across strategic accounts. You will champion LEAN practices, streamline commercial processes, ensure data integrity, and establish a best-in-class account management system. This remote position is based in the United States. GE Vernova offers competitive compensation and benefits. The stated U.S. pay range is $128,400 to $213,900, with possible geographic differentials; compensation may depend on experience, education, and skills. The role is eligible for a discretionary annual bonus. Employment is conditional on successful completion of a drug screen, as applicable, and applicants must be legally authorized to work in the United States. The application deadline is January 31, 2027.

Requirements

Bachelor’s degree from an accredited university or college, or equivalent experience.
At least 6 years of experience in Sales Operations or Commercial Leadership.
Advanced proficiency in Salesforce and dashboard analytics.

Nice To Haves

Experience in the power transmission and distribution industry.
Exceptional oral and written communication skills in English, including the ability to present complex data concepts clearly to executives.
Strong interpersonal skills and ability to influence cross-functional teams without direct authority.
Ability to document, plan, and execute projects from inception to completion.
Strong analytical skills, including analyzing disparate data sets, identifying operational bottlenecks, and independently resolving problems creatively.
Ability to make independent decisions and manage conflicting priorities in a fast-paced environment.
Experience participating in cross-functional process improvements and adapting quickly to new ideas in a dynamic organizational structure.

Responsibilities

Administer Strategic Account Manager reporting in Salesforce and use CRMA, Tableau, and Power BI to turn complex data into actionable commercial insights.
Maintain data integrity and lead data hygiene initiatives, including improving commercial customer master data across ITO and OTR.
Partner with the Electrification Sales Operations Leader to build and maintain consistent dashboards and forecasting algorithms across all business lines.
Track and elevate analytics on volume, pipeline health, share of wallet, NPS, and OTR-related KPIs aligned with Safety, Quality, Delivery, and Cost (SQDC).
Translate ad hoc executive analytical requests into structured, recurring reporting frameworks.
Define, own, and execute the SAM operating rhythm and cadence, including regular operating reviews and reporting deliverables.
Support SAMs in maintaining account plans and collaborate with ITO, OTR, Supply Chain, and Quality functions to capture critical account health data.
Serve as the primary liaison for SAMs in coordinating action plans to improve positioning and relationships with strategic accounts.
Manage commercial point-of-contact responsibilities for SAM Sales Incentive Compensation (SIC), assist with target-setting and tracking, and partner with Total Rewards on timely calculations and payouts.
Apply sound judgment to complex commercial challenges, provide data-driven recommendations, and constructively challenge stakeholders to drive continuous improvement.
Promote LEAN practices by automating regular reporting, eliminating redundant tasks, and creating self-service capabilities for the SAM team.

Benefits

Medical, dental, vision, and prescription drug coverage.
Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services.
GE Vernova Retirement Savings Plan, including a tax-advantaged 401(k) savings opportunity with company matching and company retirement contributions.
Access to Fidelity resources and financial planning consultants.
Tuition assistance.
Adoption assistance.
Paid parental leave.
Disability benefits.
Life insurance.
12 paid holidays.
Permissive time off.
Discretionary annual bonus eligibility.