Senior Sales Manager
About The Position
The Senior Sales Manager manages accounts to achieve guest satisfaction and solicit past and new business, ensuring all revenue goals are achieved or exceeded. The role maximizes revenue by selling all facets of the hotel, negotiating terms that meet customer requirements, managing account solicitation and closing, and coordinating departments to service accounts. It also maintains relationships with key accounts, develops persuasive sales presentations, promotes the hotel through local travel and trade shows, and performs other duties as requested by management. The manager interviews, selects, trains, schedules, coaches, and supports associates in accordance with established brand or hotel standards and HHM core values. The work schedule varies and may occasionally include holidays and weekends. Moderate travel between the hotel and client locations is required. The stated growth path is Property Director of Sales, Area Director of Sales, and Regional Director of Sales.
Requirements
- Proven track record in sales.
- Associate’s or Bachelor’s degree in Hospitality or a related industry is preferred.
- Previous hospitality sales experience is preferred.
Nice To Haves
- Associate’s or Bachelor’s degree in Hospitality or a related industry.
- Previous hospitality sales experience.
Responsibilities
- Interview, select, train, schedule, coach, and support associates in accordance with established brand or hotel standards and HHM core values.
- Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
- Use professional sales techniques to negotiate terms and conditions that satisfy customer requirements.
- Manage accounts and ensure solicitation and closing activities are completed and documented.
- Coordinate participation from various departments in servicing accounts.
- Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
- Develop and conduct persuasive verbal sales presentations to prospective clients.
- Articulate and leverage hotel benefits to close sales opportunities.
- Travel locally to conduct outside calls, promote the hotel, and review competition.
- Represent the hotel at trade shows.
- Perform other duties as requested by management.
Benefits
- Medical, dental, and vision health insurance
- Paid time off
- 401(k) company match
- Free basic life insurance
- 24/7 access to TELUS Health, a confidential work-life resource
- Travel discounts
- Commuter transit and commuter parking benefits
- Employee assistance and wellness program
- Educational and professional development
- Technology reimbursements
- Referral bonus program
- Quarterly incentives
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
