Le Meridien Pasadena Arcadia - Senior Sales Manager OEM

Aimbridge Hospitality•Arcadia, CA

About The Position

The Senior Sales Manager is responsible for achieving assigned goals tied to the hotel’s overall performance, including soliciting and securing new accounts. Working with the Director of Sales, this role supports revenue and market-share goals for one or more properties. Sales focus may include Leisure, Business Travel, Groups, or SMERF, depending on the property. The position also mentors and trains Sales team members. Management-level associates are expected to work as much of each workday as necessary to complete their responsibilities; overtime applies to OEM associates and is calculated accordingly. The role is based at Le Méridien Pasadena Arcadia, a design-forward hotel in Arcadia near the Santa Anita Racetrack. The property has 233 rooms and more than 14,000 square feet of event space, with curated art installations, culinary offerings at Longitude 118, and a high-touch service approach.

Requirements

High school diploma or equivalent required.
At least 2 years of previous hotel sales experience.
Valid driver’s license for the applicable state.
Developed verbal and written communication skills to negotiate, convince, sell, and influence managerial personnel, hotel guests, and corporate clients.
Proficiency in general computer knowledge, especially Microsoft Office products.
Ability to work independently and manage multiple tasks simultaneously.
Strong organization and presentation skills.

Nice To Haves

Experience with professional selling skills, including opening, probing, supporting, and closing.

Responsibilities

Achieve assigned sales, revenue, and solicitation-call goals while training and mentoring others to do the same.
Conduct solicitation calls, sales tours, and client entertainment for applicable Leisure, SMERF, Business Travel, and Group segments.
Monitor and evaluate trends within the assigned market segment.
Interact with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Follow Aimbridge Hospitality regulations, company standards, sales standards, and related sales metrics.
Develop working knowledge of hotel operations and applicable department policies.
Maintain visibility in local community and industry organizations, as applicable.
Assist with or participate in special promotions for direct sales segments, such as sales blitzes.
Attend required daily, weekly, and monthly meetings and other management functions.
Perform other duties requested by the General Manager or Director of Sales.
Access hotel back-of-house areas and sensitive information as required.
Exercise appropriate care when accessing or controlling sensitive hotel areas and items, including the Hotel Safe, master keys, guestrooms, storage or liquor rooms, and secured file cabinets.
Drive safely on behalf of the company for business purposes.
Maintain a high level of trust and responsibility, represent the company appropriately, and exercise sound judgment.