Senior Sales Expert

The role of Senior Sales Expert at Ergeon involves being the primary point of contact for potential customers interested in their home improvement services. The role includes guiding leads through the sales process, coaching and mentoring trainees and Sales Representatives, and providing support to the team. The position requires experienced individuals with excellent communication skills and product knowledge, who are proactive, organized, and customer-focused. The role also includes refining sales processes, supporting team members, and potentially advancing to managerial positions as the company expands.

• Managing open deals (leads)
• Communicating with leads via inbound calls, emails, and text messages
• Making outbound calls to qualify new customers
• Handling leads from qualification to quoted and closed stages through single touch point interactions
• Managing customer pipeline through the usage of CRMs and other various tools
• Sending quotes, clarifying questions, and closing deals to drive the company's revenue

• 3+ years of advanced experience in B2C and/or B2B Sales
• Proficiency and fluency in English (business etiquette)
• Strong communication, customer rapport building, and closing skills
• Ability to master new products and concepts quickly
• Proven track record of end-to-end pipeline management and achieving monthly revenue targets
• Ability to define and refine new sales processes
• Attention to detail, organization, and prioritization skills
• Time management and discipline
• Sense of urgency and multitasking skills
• Being able to handle high work volume efficiently
• Proven track record of closing deals, metric compliance, and proficiency on multi-stage end-to-end sales cycles
• Ability to work under pressure and dynamic target environments
• Experience using CRMs, pipeline management, or productivity tools like Pipedrive, Talkdesk, or Front among others
• Proficiency in pipeline management
• Previous full-time remote work experience
• Sales experience in general labor or construction industry (nice to have)
• Sales leadership and management experience (nice to have)
• Cold calling experience (nice to have)
• Good Laptop setup with Chrome browser (technical requirement)
• Stable high-speed internet connection with at least 10mbps upload and 20mbps download (technical requirement)
• Headset with a noise-canceling microphone (technical requirement)
• Power backup of 250-300W UPS (technical requirement)
• Ability to access up to 1.5GB of data per day during storm outages (technical requirement)

• Competitive compensation
• All-Remote work environment
• Tech, Wellness & Learning fund
• Stock options
• Birthday Paid day off
• Flexible Paid time off
• Free Headset Benefit
• Equipment replacement
• Co-Working Fund
• Language Classes
• Remote Health Insurance