Senior Sales Engineer
About The Position
The Senior Sales Engineer, North Central Region provides technical pre-sales support to Mimecast sales teams, reseller partners, and customers across the region. The role combines technical expertise with commercial judgment to position Mimecast services, address customer needs, and resolve technical objections in complex enterprise opportunities. Most work focuses on pre-sales, with additional opportunities to support key customer engagements, train sales teams, collaborate with Product Management, and participate in regional marketing events. The preferred base is within the North Central region, and travel to customer sites is required as needed.
Requirements
- Extensive technical pre-sales experience with security or messaging software, and the depth, autonomy, and commercial judgment to support complex enterprise opportunities.
- Experience consultatively selling complex services and working with demanding business customers and large strategic enterprise accounts.
- Strong knowledge of networking and security technologies and services, including email security and email-borne threats such as phishing, malware, and spam.
- Hands-on experience with email security, anti-malware, or archiving platforms.
- Knowledge of email migration processes and tooling, including Exchange and Microsoft 365 migrations and upgrades.
- Understanding of governance, compliance, and insights use cases, including email archiving, data retention, and e-discovery; their business and regulatory drivers; and the competitive landscape, including Proofpoint, Barracuda, Microsoft Purview, and Symantec Enterprise Vault.
- Understanding of insider risk and the business drivers for protecting sensitive data and intellectual property from accidental, negligent, and malicious insider activity, including familiarity with competitors such as Microsoft Purview, Proofpoint, and DTEX.
- Ability to explain technical solutions clearly to business-focused audiences and deliver demonstrations and presentations to senior customer executives.
- A record of taking ownership of customer issues and resolving them under pressure.
- Experience leading projects to completion and coordinating people and resources across multiple teams.
- Experience with SaaS solutions, indirect sales environments, and high-growth companies.
- A proactive, self-sufficient approach, with flexibility and a willingness to learn new skills.
- Willingness to travel to customer sites as needed.
Nice To Haves
- Project management experience.
- Experience working with technology partners.
Responsibilities
- Provide technical pre-sales support for direct and reseller partner opportunities in the North Central region.
- Engage technical stakeholders to explain Mimecast services, build understanding, and address technical objections.
- Deliver product demonstrations and presentations to technical and business audiences, including senior customer executives.
- Prepare formal RFP and security questionnaire responses, as well as high-level implementation plans.
- Partner with sales colleagues throughout the opportunity lifecycle to understand customer needs and position complex services consultatively.
- Work with Service Delivery to support complex solutions and oversee pre-sales proof-of-concept implementation and success.
- Contribute to key customer engagements and train sales teams on Mimecast products.
- Collaborate with Product Management and technology partners.
- Represent Mimecast at regional marketing events as needed.
Benefits
- Additional benefits in accordance with company policy and local regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
