Senior Sales Engineer

TBK Bank•Dallas, TX

About The Position

The Senior Sales Engineer supports sales and integrations productivity and deal flow by securing the technical close for complex solutions. The role collaborates with sales, operations, engineering, technical support resources, vendors, and customer technical decision makers to develop technical solutions that address customer needs and are appropriately supported. The Senior Sales Engineer provides onsite technical expertise and solution engineering during new client implementations and acts as an extension of the sales team. The position is responsible for achieving the combined sales expectations of the resources it supports and leading a small sales engineering team to maximize effectiveness and client satisfaction. This role reports to the VP, Implementations. The successful candidate brings business operations experience, analytical and critical-thinking skills, and attention to detail. The position requires a customer-driven, results-oriented approach to enterprise partnerships, business development, and technical sales, including helping customers solve problems involving payments, software, and fintech. The role operates in a highly regulated environment, including SOX compliance.

Requirements

At least 5 years of sales engineering experience in a professional environment.
At least 5 years of sales and project management experience in technical environments.
Experience identifying customer business needs and providing technological solutions.
Proven success in a technical sales role.
Strong technical, logical, analytical, and problem-solving skills.
Experience with agile implementation methodologies.
Bachelor’s degree, preferably in Computer Information Systems, Computer Science, or a related field, or equivalent skills and experience.
Strong consultative and solution sales, communication, critical-thinking, problem-solving, and relationship-building skills.
Ability to work in a confined area and sit at a computer terminal for extended periods.
Ability to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and telephone.
Ability to perform occasional stooping or kneeling and light to moderate lifting.
Regular, predictable attendance.

Nice To Haves

Go-to-market expertise involving payments, APIs, technology, software, SaaS, invoicing, data solutions, and/or AI.
Experience in enterprise partnerships, business development, and sales leadership.

Responsibilities

Work deals assigned to the sales team, prioritizing effort to maximize team productivity and profit or as directed by leadership.
Scope technical solutions for system and customer requirements, assess customer systems and technical capabilities, and recommend solutions that optimize outcomes for the customer and TriumphPay.
Lead and develop sales engineers supporting implementations.
Coach and support team members’ professional development to enhance product knowledge, technical acumen, and technical sales skills.
Secure input from necessary solution stakeholders within customer organizations and adapt solutions to ensure appropriate support.
Coordinate with sales, operations, and integrations teams to align solution design with business requirements.
Secure commitments from customer technical staff needed for technical close and successful go-live.
Design, analyze, code, test, debug, and support custom integrations for new customer implementations.
Meet assigned targets for profitable sales growth in the supported sales team.
Pursue additional business development within customer firms and collaborate with sales to cover those opportunities.
Use analytical, process, and/or technical skills to meet project objectives and deliverables within project scope.
Communicate project issues and risks in a timely manner.
Identify critical paths to meet business deadlines.
Operate in a highly regulated environment, including SOX compliance.
Perform other duties as assigned.