Senior Sales Engineer

TBK Bank, SSB•Dallas, TX

11d

About The Position

The Senior Sales Engineer supports sales and integrations team productivity and deal flow by securing the technical close for complex solutions. The role collaborates with sales, operations, engineering, technical support resources, and vendors to ensure proposed deals address customer needs and are supported by key customer technical decision makers. The Senior Sales Engineer provides onsite technical expertise and solution engineering during new client implementations and acts as an extension of the sales team. The position is responsible for achieving a quote based on the combined expectations of the sales resources supported and for leading a small sales engineering team to maximize effectiveness and client satisfaction. This position reports to the VP, Implementations. The successful candidate brings business operations experience, analytical and critical-thinking skills, and attention to detail. The role calls for a customer-driven, results-oriented leader with technical sales, enterprise partnerships, business development, and go-to-market expertise across areas such as payments, APIs, software, SaaS, invoicing, data solutions, and AI. The work environment may include moderate office noise, a confined work area, and extended periods at a computer terminal. The employee regularly stands, sits, talks, hears, and uses hands and fingers to operate a computer keyboard and telephone. Specific vision abilities are required for computer work, light to moderate lifting is required, and occasional stooping or kneeling may be necessary. Regular, predictable attendance is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

At least 5 years of sales engineering experience in a professional environment.
At least 5 years of sales and project management experience in technical environments.
Experience identifying customer business needs and providing technological solutions.
Proven success in a technical sales role.
Strong technical, logical, analytical, and problem-solving skills.
Experience with agile implementation methodologies.
Bachelor’s degree, preferably in Computer Information Systems, Computer Science, or a related field, or equivalent skills and experience.
Excellent consultative and solution-sales, communication, critical-thinking, problem-solving, and relationship-building skills.
Ability to work in a confined area and sit at a computer terminal for extended periods.
Ability to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and telephone.
Specific vision abilities for computer work; ability to perform light to moderate lifting and occasional stooping or kneeling.
Regular, predictable attendance.

Nice To Haves

Go-to-market expertise in payments, APIs, technology, software, SaaS, invoicing, data solutions, and/or AI.
Hands-on, customer-driven experience in enterprise partnerships, business development, and sales leadership, particularly in payments, software, or fintech.
Entrepreneurial, persistent, driven, tenacious, charismatic, energetic, and proactive approach.

Responsibilities

Work deals assigned to the sales team, prioritizing effort based on maximizing team productivity and profit or as directed by leadership.
Scope technical solutions for system and customer requirements, assess customer systems and technical capabilities, and recommend solutions that optimize outcomes for both the customer and TriumphPay.
Lead and develop sales engineers to support implementations.
Coach and provide professional development to team members to enhance product knowledge, technical acumen, and technical sales skills.
Secure input from necessary solution stakeholders within customer firms and adapt solutions to ensure appropriate support.
Coordinate with sales, operations, and integrations teams to align solution design with business requirements.
Secure commitments from customer technical staff needed for a deal’s technical close and successful go-live.
Design, analyze, code, test, debug, and support custom integrations for new customer implementations.
Meet assigned targets for profitable sales growth in supported sales teams.
Pursue additional business development within customer firms and collaborate with sales to cover these opportunities effectively.
Use analytical, process, and/or technical skills to meet project objectives and deliverables within project scope.
Communicate project issues and risks in a timely manner.
Identify critical paths for meeting business deadlines.
Operate in a highly regulated environment, including SOX compliance.
Perform other duties as assigned.
Provide onsite technical expertise and solution engineering during new client implementations.