Columbia, SC - Senior Sales Engineer

SMC•Columbia, SC

About The Position

The Senior Sales Engineer represents SMC in business activities involving new, current, and distributor account development. The role develops new business and relationships to increase market share and achieve annual growth expectations. It supports customers throughout the southern portion of South Carolina and requires regular travel within the region, with potential extended stays away from home. The position is customer-facing, with most working time spent at customer sites. The Senior Sales Engineer drives client satisfaction, retention, and revenue growth through strategic deployment of automation solutions, strong customer relationships, and value-added services. The role is responsible for assigned customer growth and for coordinating internal support to deliver customer initiatives successfully.

Requirements

Be competent in SMC sales philosophy, strategies, and tactics.
Pass all training required by SMC.
Be physically capable of lifting SMC products and displays weighing up to 50 pounds.
Regular travel within the assigned territory is required, with potential extended stays away from home.

Responsibilities

Retain and profitably grow sales through proactive management of medium to large OEM accounts.
Consistently meet or exceed annual growth expectations.
Present SMC capabilities, services, and products to current and prospective target customers.
Serve as the primary contact for assigned customers and be responsible for customer growth.
Represent customers’ needs and goals within the organization.
Lead the sales process and involve others in solution development as needed.
Own and manage customer relationships.
Develop and execute detailed customer action plans and forecasts as required.
Build and maintain strong relationships with key decision makers in strategic target accounts, including customer top management teams.
Use SMC tools and resources to promote organizational consistency and efficiency.
Complete market reports as new and relevant information becomes available.
Manage SMC assets appropriately and calculate ROI using the RINGI process.
Complete all required SMC training and apply SMC sales philosophy, strategies, and tactics.
Accurately maintain CRM information, including sales calls, projects, opportunities, contacts, leads, and success reports, to align customer data regionally and globally as needed.
Perform other duties as prescribed by the Branch Manager or Sales Manager.
Collaborate with internal teams to develop strategies aligned with client and company goals.
Monitor project timelines, deliverables, and milestones to support timely deployment of customer initiatives.