Senior Sales Compensation Manager
About The Position
ClickUp is building an AI-native productivity platform that brings tasks, documents, chat, calendar, and enterprise search together. The company expects team members to use AI in their daily work and evaluates AI fluency during hiring. Its mission is to make the world more productive, and dependable sales incentives help its go-to-market teams focus on customers and growth. The Senior Sales Compensation Manager works across Finance, Sales, and Revenue Operations to make variable pay accurate, understandable, and dependable. This role owns monthly commission calculations for sales roles, applies approved plan rules to sales data, and delivers accurate payout results on schedule. It also maintains compensation and participant data, investigates exceptions and discrepancies, communicates how plan rules were applied, and partners with relevant teams to improve recurring commission workflows, controls, and documentation.
Requirements
- Hands-on experience calculating, validating, or administering sales commissions or other variable-pay programs; experience owning a complete payout cycle is especially relevant.
- Experience using AI tools and building AI-powered workflows to streamline sales compensation calculations, reconciliations, and reporting, including validating outputs for accuracy and protecting confidential compensation data.
- Strong Excel or spreadsheet skills, including working with detailed datasets, formulas, reconciliations, and error checks.
- A careful, methodical approach to validating inputs, tracing variances, documenting assumptions, and protecting confidential compensation information.
- Clear written and verbal communication skills, including the ability to explain calculations and policy details to sales and finance partners in plain language.
- A collaborative approach to working with Finance, Sales, Revenue Operations, and Payroll teams.
Nice To Haves
- Experience with a sales compensation platform such as CaptivateIQ, Spiff, Xactly, or a similar system.
- Familiarity with Salesforce or another CRM, sales quota and attainment data, or quota adjustments.
- Experience supporting variable compensation in a B2B SaaS or technology business.
Responsibilities
- Own monthly commission calculations for sales roles, applying approved plan rules and sales data to produce accurate payout results on schedule.
- Reconcile source data with compensation-system records, investigate discrepancies, and document calculations and adjustments for clarity and auditability.
- Investigate and resolve complex commission exceptions, identify root causes, and work with Finance, Sales, Revenue Operations, and Payroll to implement lasting process and control improvements.
- Maintain accurate compensation plan and participant data in the compensation system, and flag missing or inconsistent inputs before they affect payouts.
- Respond to questions from sales representatives and leaders by clearly explaining how plan rules were applied, and coordinate resolution of pay discrepancies.
- Partner with FP&A, Sales, Revenue Operations/Sales Operations, and Payroll to manage handoffs and maintain reliable recurring commission workflows.
- Identify repeated errors and manual steps, and recommend practical improvements to controls, documentation, and processes.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
