Senior Sales Associate

Range USA • Lenexa, KS

3d • Onsite

About The Position

The Senior Sales Associate is a sales-focused leader who drives personal sales and supports daily store operations, compliance, and safety. The role supports Store Leadership by owning opening and closing routines, operational processes, and in-store execution while delivering a high-quality customer experience. Range USA describes its core values as being Curious, Passionate, doing it Right, and providing Service.

Requirements

• High school diploma or equivalent preferred.
• 1–2 years of retail sales or customer service experience; specialty retail experience preferred.
• Strong attention to detail and ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and a customer-first mindset.

Nice To Haves

• Specialty retail experience.
• No firearm experience is needed; paid training is offered.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team members toward expectations based on the data.
• Meet or exceed individual and store sales metrics for firearms, memberships, classes, and promotions.
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operations, including opening and closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents, including store metrics, huddle notes, and schedules.
• Support inventory flow, merchandising, and advertising-set execution to maintain visual standards.
• Maintain store cleanliness and organization.
• Ensure customers and staff follow firearm safety protocols.
• Maintain compliance with ATF regulations, including accurate execution of Form 4473 and background checks.
• Safeguard confidential information and ensure processes meet regulatory standards.
• Ensure the range is ready, safe, and clean at all times.
• Validate parts requirements and escalate them when needed.

Benefits

• Medical, dental, and vision health insurance.
• Unlimited shooting.
• Free classes.
• Industry-leading online and in-store discounts.
• Manufacturer rewards and points program.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED