Senior Sales Associate

Spartan Fitness • Creve Coeur, MO

12h

About The Position

The Senior Sales Associate is a key member of the studio leadership team, responsible for driving membership sales, enhancing member retention, and supporting overall studio success. Acting as the counterpart to the General Manager, this role combines sales acumen and leadership capabilities to help the studio meet and exceed performance goals. The Senior Sales Associate builds relationships with prospective and current members, helps clients define fitness goals, and fosters a welcoming, engaging environment reflecting the company’s mission and values.

The position requires working a minimum of 15 hours per week. Shifts needing coverage include days, weekends, and evenings. Sales Associates earn 10% commission on sales made. Benefits eligibility requires an average of 30 hours per week over a six-month lookback period. All Spartan employees may participate in the Spartan 401K program with up to a 5% match; other listed benefits are also available subject to the stated eligibility requirement.

Requirements

• High school diploma or equivalent required.
• Proven sales ability and a demonstrated track record of achieving or exceeding targets.
• Strong leadership qualities and ability to mentor and motivate others.
• Excellent communication and interpersonal skills.
• Strong organization, attention to detail, and time management skills.
• Goal-driven, enthusiastic, and able to work in a fast-paced, results-oriented environment.
• Professional demeanor, positive attitude, and strong work ethic.
• Ability to maintain confidentiality and responsibly handle sensitive member information.
• Proficiency with Microsoft Office Suite, Google Workspace, and CRM systems.
• Ability to sit, stand, and move about the studio for extended periods.
• Ability to lift up to 25 pounds occasionally.
• Ability to communicate clearly and professionally by phone, text, and email.
• Flexibility to work varied hours, including evenings, weekends, and special events.
• Available to work a minimum of 15 hours per week.

Nice To Haves

• One to two years of experience in retail, service, or fitness sales.
• Prior experience in a leadership, supervisory, or key-holder role.
• Club Ready CRM experience.
• Interest or passion for fitness, wellness, and Pilates.

Responsibilities

• Execute the sales process, including lead generation, follow-up, and closing new membership sales.
• Model strong sales performance, professionalism, and consistency in meeting or exceeding goals.
• Greet and engage members and prospective members, providing a positive and professional studio experience.
• Conduct personalized studio tours, understand prospective members’ needs, and present suitable membership options.
• Present membership packages, retail items, and training opportunities to prospective and current members.
• Maintain strong sales production and uphold studio standards for lead response and conversion metrics.
• Engage with prospects around introductory classes, from booking through attendance follow-up, to support onboarding.
• Support member retention by building relationships and helping members feel valued and connected.
• Book and confirm appointments by phone, text, and email to achieve monthly sales quotas.
• Participate in studio events, such as health fairs, grand openings, and member appreciation days.
• Assist with onboarding and developing new front desk and sales staff as directed by management.
• Maintain accurate lead, contact, and membership records in the CRM system.
• Uphold exceptional customer service, integrity, and professionalism.
• Perform other related duties as assigned by management.

Benefits

• 401(k) program with up to a 5% company match; all Spartan employees are eligible to participate.
• Medical benefits, subject to the stated benefits eligibility requirement.
• Dental benefits, subject to the stated benefits eligibility requirement.
• Vision benefits, subject to the stated benefits eligibility requirement.
• Short- and long-term disability benefits, subject to the stated benefits eligibility requirement.
• Other ancillary products, subject to the stated benefits eligibility requirement.
• 10% commission on sales made.

What This Job Offers

• Job Type: Part-time
• Career Level: Senior
• Education Level: High school or GED