GC Retail Sr. Sales Associate Store 794

Guitar Center•Hialeah, FL
•Onsite

About The Position

Guitar Center is seeking a music enthusiast with sales ability and leadership skills to join its retail team as a Senior Sales Associate. The role focuses on helping customers explore their musical interests and find suitable instruments, equipment, and accessories, while contributing to sales goals and a welcoming store experience. The associate maintains strong product knowledge, builds customer relationships, supports and mentors fellow associates, and helps maintain store displays and operations. As a keyholding team member, the associate may open or close the store as needed. The role requires flexibility to work additional hours and nights or weekends as needed. Guitar Center describes its environment as creative and vibrant, with opportunities to grow a career and share a passion for music. Employees who are musicians may have access to gig leave to take time off to perform or tour and return to their jobs afterward. Guitar Center is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities and disabled veterans who need assistance expressing interest in an opening.

Requirements

  • Passion for music and a solid understanding of various instruments and products.
  • A proven track record in sales and experience exceeding targets.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment and strong organizational skills.
  • Ability to influence and inspire others to achieve shared goals.
  • Flexibility to work additional hours and nights and weekends as needed.

Responsibilities

  • Create a welcoming environment and help customers find instruments and equipment suited to their musical interests.
  • Achieve and exceed sales targets, including upselling and cross-selling instruments and accessories.
  • Maintain expert knowledge of products, including guitars and recording equipment, and help improve colleagues’ product knowledge.
  • Build strong customer relationships and help fellow associates develop relationships in the local music community.
  • Organize displays, restock shelves, and maintain the store.
  • Guide and mentor team members and support them during customer interactions and operational tasks.
  • Open and close the store as needed as a keyholding team member.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
  • Gig leave for musician employees to take time off to perform or tour and return to their jobs afterward.
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