GC Retail Seasonal Support Store 794

Guitar Center • Hialeah, FL

3h • Onsite

About The Position

As Seasonal Support at Guitar Center, you will serve as the face of the store: greeting customers, understanding their needs, recommending appropriate products, and working to close sales. The role supports Guitar Center’s mission of helping people experience the joy of creating music and contributes to an inclusive, customer-first environment.

Successful candidates bring a strong customer focus, initiative, interpersonal communication skills, and a willingness to learn through Guitar Center’s certification program. You will help customers through the sales process, work toward service sales targets, maintain store readiness and product displays, and build customer relationships to support future service needs. Additional duties may be assigned.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to connect meaningfully with customers and address customer service issues.
• Ability to identify opportunities and issues, follow through on work activities, and take positive action without being asked.
• Ability to learn product knowledge, store operations, sales, and leadership skills.
• Ability to communicate clearly, concisely, positively, and courteously in writing and verbally with diverse internal and external stakeholders.
• Ability to demonstrate respect for others, surroundings, and self.
• Willingness to complete the Guitar Center certification program to gain a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for employee-musicians to take time off to tour and return to their job.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed