Senior Sales Associate (Full-time)

Mulberry•New York, NY

5d•$20 - $24

About The Position

Mulberry is a British lifestyle brand founded in Somerset, England, in 1971. The company is internationally acclaimed for quality and design and achieved B Corp Certification in 2024. Mulberry is committed to improving its impact on people and the planet, guided by values of honesty, dynamism, and community spirit. The Senior Sales Associate uses product knowledge and storytelling to tailor customer experiences and build lasting customer relationships. The role contributes to the company's “Back to the Mulberry Spirit” strategy, while developing expertise and supporting a welcoming, engaging store environment. The successful candidate is customer-focused, commercially driven, operationally excellent, and committed to inclusive and environmentally and socially responsible practices.

Requirements

Experience working in a customer-focused environment.
Demonstrated sales abilities.
Exceptional communication and interpersonal skills.
Demonstrates initiative.
Ability to follow direction.

Responsibilities

Create a welcoming and fun environment for customers and the team.
Deliver an engaging, dynamic, and memorable customer experience in the store.
Develop and maintain key customer relationships using in-store CRM tools.
Use cultural awareness of Mulberry’s place in life and art to engage customers.
Show curiosity about the business and share ideas.
Help drive sales performance with a competitive spirit and a strong desire to succeed.
Deliver operational excellence with respect and consideration for people, products, and the environment.
Embody Mulberry’s values of honesty, dynamism, and community spirit.
Support an inclusive culture by behaving in an open-minded and respectful manner.
Incorporate environmentally and socially responsible practices into work.