Senior Robotic Clinical Specialist

Medtronic

4d•Remote

About The Position

Medtronic’s Robotic Surgical Technologies team is seeking a Senior Robotic Clinical Specialist to support robotic-assisted surgery programs across Australia and New Zealand. The role manages the end-to-end integration, operational readiness, clinical adoption, and growth of the robotic-assisted surgery system. It supports system installation and start-up, customer and clinical training, account assessment, workflow optimization, and the development of sustainable, scalable, high-performing robotic programs. The specialist is responsible for successful system integration in hospitals across Australia and New Zealand. This includes implementing new robotic programs and digital surgery solutions or expanding existing programs. The role provides intensive, account-specific support during implementation and clinical learning, partnering with hospital stakeholders to build capability, establish safe and efficient workflows, develop operational self-sufficiency, and increase system adoption and utilization. This is a fully remote, field-based role requiring travel up to 50% of the time.

Requirements

Degree plus 4 years of relevant experience in the medical devices industry.
Operating Room knowledge or experience.
Demonstrated ability to take work from idea generation and strategy development through detailed implementation and delivery of results.
Experience in change management processes.
Valid driver’s license and own transport.
Willingness to travel as required to meet business needs.

Responsibilities

Lead implementation of robotic-assisted surgical systems and digital surgery solutions across Australia and New Zealand, supporting new program launches and expansion of existing programs.
Partner with Medtronic Field Service Engineers and hospital teams to prepare operating rooms, workflows, and clinical teams for system installation and use.
Develop surgeon training plans, coordinate participation in Medtronic training programs, and arrange proctored cases following training as required.
Collaborate with Customer Training and Professional Affairs & Education (PACE) teams to develop, coordinate, and execute training plans for surgeons, operating room teams, and multidisciplinary teams.
Deliver customer training and ongoing clinical education for newly installed systems and established robotic programs across Australia and New Zealand.
Build trusted relationships with surgeons, nurses, sterile processing teams, operating room management, hospital leadership, and relevant administrative stakeholders.
Facilitate collaboration between hospital stakeholders and Medtronic teams, ensuring clear communication, ownership, and timely escalation of risks or issues.
Collaborate with RST commercial and clinical teams to support program development, expand stakeholder engagement, and advance growth opportunities in established programs and active business opportunities.
Collaborate with broader Medtronic teams to identify and advance opportunities that develop and expand robotic surgery programs and support broader business objectives.
Support standardization and optimization of operating room workflows, team roles, room setup, inventory planning, case preparation, and procedural readiness.
Use account and program data to identify adoption barriers, support corrective actions, and inform implementation priorities.
Contribute to strategic projects, pilot programs, and new business initiatives across Australia and New Zealand as required.