Senior Clinical Specialist

Abbott • Portland, OR

1d • $78,000 - $156,000 • Remote

About The Position

The Senior Clinical Specialist supports Abbott’s Electrophysiology (EP) business and its medical technologies for treating heart disease, including atrial fibrillation. Working under general direction and with a high degree of independence, this role provides advanced engineering, sales, educational, and technical support for complex field inquiries involving EP products. The specialist serves as a senior clinical interface between Abbott and the medical community, supports regional EP procedures, and builds credible relationships with customers.

The role requires an experienced command of EP products, technical knowledge, market trends, and competitors. It includes identifying customer needs and product feedback, supporting sales growth, developing and delivering training and educational programs, and advising management on market feedback and future product development. The specialist also mentors less experienced clinical specialists, supports complex mapping cases and customer education events, and assists with advanced product demonstrations and educational materials. The position is remote in the United States and requires travel 50% of the time.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 1 year in a previous position.
• At least 3 years of clinical experience, internal or external.
• Prior industry or competitive experience if an external candidate.
• Solely dedicated to EP support.
• IBHRE EP certification.
• Considered a top performer among peers.
• Ability to perform complex EP cases independently.
• Ability to mentor and train EP CS and CA CS roles on complex mapping cases.
• Ability to conduct complex customer education events independently to communicate the value proposition of the full EP portfolio.
• At the time of promotion, performs in the top half of the number of cases completed across the clinical group in the defined Region/Area.
• Verify that all vendor credentialing requirements can be satisfied; these may include COVID-19 vaccination. Medical or religious accommodations may be discussed with HR.

Responsibilities

• Provide advanced engineering, sales, educational, and technical support for complex field inquiries involving EP products.
• Serve as a senior clinical interface between the medical community and the business.
• Build and maintain credible business relationships with customers and share product expertise.
• Identify and report customer needs, product performance, and potential sales opportunities to sales representatives, directors, and management.
• Provide support for complex field inquiries and maintain thorough knowledge of EP products, related technologies, trends, and market participants.
• Develop, lead, and facilitate training and educational programs on EP products for healthcare professionals.
• Provide management with insight, guidance, and feedback on market needs and next-generation product components.
• Provide regional EP procedural case coverage.
• Back up EP Sales Representatives with sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training.
• Mentor and provide leadership to less experienced Clinical Specialists.
• Continue developing engineering, sales, and technical skills in support of the Arrhythmia Management strategy.
• Assist Training and Education departments with advanced seminars and preparation of educational materials.
• Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
• Stay current on relevant developments, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
• Resolve problems or facilitate their resolution, including identifying causes to prevent recurrence.
• Perform related functions and responsibilities as assigned.

Benefits

• Career development with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior