Senior Risk Manager, Card Risk

Capital One • McLean, VA

4d • Hybrid

About The Position

As a Senior Risk Manager on Capital One’s Card Risk Team, you will serve as a primary First Line of Defense (1LoD) Risk Subject Matter Expert for high-profile card initiatives. You will apply technical risk judgment, control expertise, and business acumen to identify, evaluate, and mitigate operational risks across the line of business. You will act as a trusted risk advisor, control architect, and audit defense lead, partnering with business leaders to build robust control environments, execute Risk and Control Self-Assessments (RCSAs), respond to audit and examination scrutiny, and guide issue remediation and control testing routines.

This is a hybrid position. You are expected to follow Capital One’s hybrid policy regarding required on-site presence at your designated office location.

The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One states that it will not sponsor a new applicant for employment authorization or provide immigration-related support for this position. The position is expected to accept applications for a minimum of five business days.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of First Line of Defense operational risk, business risk, control execution, or internal audit experience within a financial institution or Big 4 consulting firm.
• At least 4 years of experience supporting, partnering with, and interacting with internal business clients.
• At least 2 years of experience with Enterprise Risk Management frameworks, operational risk advisory, and control transformation.
• Substantive technical risk judgment, including the ability to evaluate controls, challenge audit findings, and analyze root causes.
• Confidence and domain authority to constructively challenge business partners, external testing teams, and audit findings using data-backed judgment.
• Understanding of issue remediation and control testing execution, enterprise risk management, and the ability to guide business partners through complex requirements.

Nice To Haves

• Master’s degree.
• 6 or more years of Risk Consulting experience at a Big 4 or major professional services firm, with exposure to Enterprise Risk Management frameworks, operational risk advisory, and control transformation.
• 6 or more years of 1LoD Operational Risk Management experience supporting consumer card, lending, or retail financial services.
• Hands-on experience authoring business controls, executing RCSAs, and evaluating control design effectiveness.
• Direct experience leading internal audit defense routines or managing regulatory examination requests.
• Experience serving as an advisor or approval gate for operational issue remediation and root-cause analysis.
• Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM).

Responsibilities

• Serve as the primary 1LoD Risk SME for assigned card business units, advising on control design, operational risk identification, and risk/return trade-offs.
• Lead and execute comprehensive RCSAs by evaluating process workflows, mapping threat vectors, identifying control gaps, and authoring precise, testable business controls aligned with enterprise risk frameworks.
• Partner with business leaders on strategic changes, product launches, and workflow modifications to identify risks proactively and establish appropriate controls before go-live.
• Evaluate key risk indicators and process maps to identify emerging control weaknesses and advise business partners.
• Advise on internal audit engagements and regulatory examinations, shape response strategies, manage audit challenges, and guide business partners in demonstrating control operating effectiveness.
• Partner with the Issue Management team to guide root-cause analysis and remediation design, and serve as an advisory consultant and final approval gate before issue closure to ensure fixes meet bank severity and quality standards.
• Consult with Control Testing teams on scope design and testing routines, interpret testing failures, translate results into business insights, and guide corrective action plans.
• Challenge business partners, external testing teams, and audit findings with data-backed risk judgment.

Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
• Comprehensive health, financial, and other benefits supporting total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior