Senior Risk & Fraud Investigator

Binance.US
•Remote

About The Position

The Senior Risk & Fraud Investigator is part of the Risk team and reports to the Senior Manager of Fraud & Risk. The role involves using analytical and problem-solving skills to assess cases and identify patterns or anomalies in complex transactions, workflows, and risk-management procedures. The investigator conducts thorough, time-sensitive investigations focused on fraudulent or high-risk activity, including account takeover, identity theft, scams, and other fraud types. The role also involves maintaining investigation records and supporting documentation, developing training and workflows, and providing feedback to risk operations teams and business partners. The investigator collaborates with Risk Operations, Customer Success, Compliance, Data, and Risk Operations BPO teams to improve risk programs and processes and to maintain quality assurance and training programs. The role requires the ability to manage ambiguous problems and multiple assignments independently, while contributing to tool enhancements and process improvements.

Requirements

  • At least 5 years of experience in transaction monitoring, fraud investigations, financial crimes, or AML.
  • Experience investigating complex fraud cases, including account takeover, identity theft, and high-risk user behavior.
  • Strong understanding of blockchain analysis and cryptocurrency investigations.
  • Ability to independently manage multiple investigations with high accuracy and attention to detail.
  • Strong analytical, critical-thinking, and problem-solving skills.
  • Excellent written and verbal communication skills, including the ability to present findings clearly.
  • Experience working cross-functionally with risk, compliance, and operational teams.
  • Ability to adapt quickly and operate effectively in a fast-paced, dynamic environment.
  • Ability to solve ambiguous problems and work independently.

Nice To Haves

  • Experience with blockchain analytics tools such as Chainalysis, TRM Labs, Elliptic, or CipherTrace.
  • Demonstrated ability to engage with law enforcement, regulators, or external partners, including leading conversations or trainings.
  • Certifications such as CAMS, CFE, or CFCS.
  • Experience with Sardine.

Responsibilities

  • Investigate complex fraud situations, including account takeover, elder and vulnerable abuse, and identity theft.
  • Secure accounts by placing blocks to prevent financial loss.
  • Identify fraud trends and communicate them to management.
  • Conceptualize, develop, and implement process improvements.
  • Manage multiple assignments and adapt while working independently.
  • Assist in developing technical specifications for tool enhancements, build-out, and fine-tuning.
  • Collaborate with Risk Operations, Customer Success, Compliance, and Data on risk programs, processes, and workflows.
  • Apply an understanding of blockchain analysis.
  • Document and provide monitoring sessions to Risk Operations and Training/QA teams.
  • Maintain investigation-related records and supporting documentation.
  • Develop training, workflows, and feedback for risk operational teams and business partners.
  • Collaborate with Risk Operations BPO teams to support quality assurance programs and training.

Benefits

  • Unlimited PTO for salaried full-time employees.
  • Mental wellness benefits and free 1:1 virtual visits with a licensed mental wellness professional.
  • Comprehensive competitive health benefits.
  • Work-from-home equipment reimbursements available to new hires.
  • Annual professional development budget.
  • Free 1:1 virtual visits with a career coach.
  • 401(k) plan with employer match.
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