Senior Fraud Investigator

Vervent Inc•Sioux Falls, SD

13d•$65,250 - $87,000•Hybrid

About The Position

The Senior Fraud Investigator serves as Vervent's investigations subject matter expert and primary liaison for B2B card program clients. The role leads complex investigations of confirmed, suspected, and attempted fraud; determines fraud typologies, exposure, and client impact; and recommends containment or recovery actions. The investigator produces evidence-based findings, defensible case narratives, audit-ready case files, and investigative documentation. The position leads fraud trend analysis and recommends ways to improve controls and reduce losses. It partners with Fraud Strategy, Compliance, Legal, Information Security, Product, and Technology teams, and develops and maintains investigation procedures, documentation standards, quality controls, and training materials. The role also coordinates client communications, presentations of findings, and escalations.

Requirements

Experience leading complex card-fraud investigations from end to end.
SAR reporting experience.
Ability to produce evidence-based findings, defensible case narratives, and risk-based recommendations.
Ability to communicate findings clearly, manage escalations, and coordinate investigative actions with clients and internal partners.
Ability to analyze transaction and account data, identify linked fraud patterns and control gaps, and use fraud platforms and Excel effectively.

Responsibilities

Lead complex investigations of confirmed, suspected, and attempted fraud.
Determine fraud typologies, exposure, client impact, and recommended containment or recovery actions.
Produce audit-ready case files and investigative documentation.
Serve as the primary investigations liaison between Vervent and B2B card program clients.
Lead fraud trend analysis and recommend improvements to controls and loss reduction.
Partner with Fraud Strategy, Compliance, Legal, Information Security, Product, and Technology teams.
Act as the investigations subject matter expert for fraud methodologies, card operations, and client requirements.
Develop and maintain fraud investigation procedures, documentation standards, quality controls, and training materials.
Present findings, manage escalations, and coordinate investigative actions with clients and internal partners.