Senior Revenue Operations Manager

RSA Security • Burlington, MA

3d

About The Position

RSA is seeking a strategic, analytical, and hands-on Senior Revenue Operations Manager to improve sales execution through forecasting, pipeline management, compensation, and efficient operations. The role partners with Sales Leadership, Finance, Marketing, Revenue Operations, and other teams to turn business needs into clear processes, trusted data, actionable insights, and effective seller workflows.

The position supports forecasting, pipeline reviews, and quarter-end execution; analyzes pipeline health and deal risk; and improves forecast consistency and visibility. It serves as a Salesforce and Sales Operations subject-matter expert, defining requirements for opportunity management, workflows, dashboards, automation, and data governance, while partnering with technical teams on enhancements, documentation, and adoption.

The role also supports compensation design and administration, annual planning for quotas and territories, commission validation, and analysis of seller impacts and plan effectiveness. It maintains revenue dashboards and delivers insights for leadership reviews, quarterly business reviews, forecasting, and business planning. In addition, it optimizes Salesforce, Gong, and other sales technology; supports implementations and integrations; and uses automation and AI to improve seller productivity and operational efficiency.

Requirements

• 9 or more years in Sales Operations, Revenue Operations, Sales Analytics, or a related function, with progressive responsibility.
• Hands-on Salesforce experience with opportunities, dashboards, reporting, data governance, and process improvement.
• Experience with sales forecasting, pipeline management, and enterprise sales methodologies such as MEDDPICC.
• Experience supporting sales compensation programs, quota and territory planning, and commission administration.
• Strong analytical, problem-solving, Excel, and reporting/BI skills, with the ability to turn data into actionable insights.
• Experience partnering with Sales Leadership, Finance, and cross-functional teams.
• Strong communication, organization, and project management skills, with the ability to balance strategy and hands-on execution.
• Must be legally authorized to work in the US.

Nice To Haves

• B2B enterprise technology or cybersecurity experience.
• Salesforce CPQ or quote-to-cash experience.
• Experience with Clari, Gong, Power BI, HubSpot, or ZoomInfo.
• Experience with complex compensation, incentive modeling, annual planning, quota setting, and territory design.
• Experience with CRM transformation, sales process redesign, technology implementations, or automation and AI in Sales or Revenue Operations.

Responsibilities

• Support forecasting, pipeline reviews, and quarter-end execution with Sales Leadership.
• Analyze pipeline health, coverage, progression, aging, conversion, slippage, and deal risk.
• Improve forecast consistency and visibility, and highlight risks, opportunities, and recommended actions.
• Serve as a business partner and subject-matter expert for Salesforce and Sales Operations.
• Define requirements for opportunity management, workflows, dashboards, automation, and data governance.
• Partner with technical teams to test and deploy enhancements, document processes, and drive adoption.
• Simplify seller workflows, improve data quality, and reduce manual work.
• Partner with Sales Leadership and Finance on compensation design and administration.
• Support annual planning for compensation, quotas, territories, target allocation, and coverage.
• Model plan changes and seller impacts, and track attainment and plan effectiveness.
• Validate commissions, resolve discrepancies, and improve documentation, governance, and automation.
• Maintain dashboards for pipeline, bookings, forecasts, renewals, attainment, and sales execution.
• Deliver insights and recommendations for leadership reviews, QBRs, forecasting, and business planning.
• Improve metric consistency and reporting accuracy, and automate manual reporting.
• Optimize Salesforce, Gong, and sales technology, including revenue intelligence, forecasting, and reporting tools.
• Support implementations, integrations, testing, governance, adoption, and product-launch readiness.
• Use automation and AI to improve seller productivity and operational efficiency.

Benefits

• Annual discretionary bonuses for eligible full-time, non-Sales US employees, funded based on prior-year company performance.
• Company commission-plan eligibility for RSA Sales team members.
• Flexible paid time off.
• Health insurance.
• Disability insurance.
• Life insurance.
• 401(k) retirement plan with company matching contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed