Restaurant Senior Manager
About The Position
VUE Rooftop is seeking a Senior Restaurant Service Manager to help lead restaurant operations at its rooftop venue in downtown Iowa City. The role joins a newly assembled leadership team and works in collaboration with the Executive Chef, kitchen team, and F&B Director to shape the guest experience. The position requires at least three years of restaurant management or supervisory experience and prior experience across restaurant roles, including serving, bartending, hosting, and back-of-house support. The manager assists with daily restaurant operations, franchise service standards, guest satisfaction, employee development, budgets, and profit-and-loss monitoring. Responsibilities span service, kitchen, bar, and banquet operations. The role requires weekend and holiday availability and participation in a rotational closing schedule for weekend nights.
Requirements
- At least 3 years of restaurant management or supervisory experience.
- Proven experience working across restaurant positions, including server, bartender, host, and back-of-house support.
- Bachelor's degree from a four-year college or university, or one to four years of related experience and/or training, or an equivalent combination of education and experience.
- Ability to perform the essential duties satisfactorily.
- Weekend and holiday availability.
- Participation in a rotational closing schedule for weekend nights.
- May require franchise-specific certification and federal, state, or local food-service handling certifications.
Responsibilities
- Assist staff in maintaining high-quality restaurant operations and guest satisfaction.
- Assist with overall financial performance, including budgeting, accounts payable and receivable, payroll, cash handling, purchasing, and monitoring expenditures against budgets.
- Ensure compliance with franchise agreements and standards by conducting inspections, filing accurate and timely reports, and responding promptly to new standards and guest relations cases.
- Communicate regularly with the general manager about daily progress and ongoing issues.
- Coordinate recruitment, hiring, orientation, training, and development of hourly employees.
- Conduct one-on-one meetings with management employees.
- Review hourly employee schedules to keep labor within budget and meet guest demand.
- Assist the general manager with safety training and compliance programs, including MSDS status, lockout/tagout, safety committees, blood-borne pathogen prevention, emergency procedures, and general safety.
- Coordinate and track employee benefits communications and offerings.
- Assist the general manager in monitoring local market and competitive trends affecting performance.
- Assist with food preparation, menu planning, and dining room, bar, and banquet operations.
- Inspect food and food preparation to maintain quality and sanitation standards.
- Investigate and resolve food quality and service complaints.
- Assist with and oversee accurate, timely inventories and waste prevention.
- Follow company policies and property-specific guidelines, including dress code, safety, and performance standards; maintain a professional image and report to work as scheduled.
- Supervise subordinate supervisors and employees across the kitchen, service, bar, and banquet departments; direct, coordinate, and evaluate their work.
- Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems.
Benefits
- Health, dental, vision, and other benefits available
- DailyPay
- 401(k)
- Paid training
- Paid PTO
- Referral program
- Discounts at Kinseth Hotel Corporation hotels and restaurants
- Advancement potential and promotion from within
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What This Job Offers
Job Type
Full-time
Career Level
Senior
