Senior Restaurant Manager

BJ's Restaurants•Las Vegas, NV

About The Position

The Senior Restaurant Manager leads a restaurant team in delivering high-quality food, exceptional hospitality, and memorable guest experiences. The role oversees restaurant operations across opening, mid-day, and closing shifts, and is responsible for coaching and developing team members, driving performance, and fostering a positive culture for both guests and employees. As part of the restaurant leadership team, the manager contributes to hiring, training, and developing talent; maintaining operational excellence; and ensuring BJ’s Gold Standard service. This is an exempt management position focused on leading people, developing talent, and creating exceptional experiences. The position requires a flexible schedule that includes nights, weekends, and holidays, and a minimum 50-hour work week consisting of five 10-hour shifts.

Requirements

At least one year of full-service dining experience or General Manager-level experience in a fast-casual environment.
One year of experience leading, coaching, and motivating high-performing teams.
Guest-first mindset and strong commitment to cleanliness and exceptional experiences.
Strong problem-solving and decision-making skills in a fast-paced environment.
Excellent communication skills and a collaborative leadership style.
Dependable, self-motivated, and results-oriented.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Ability to work a minimum 50-hour week consisting of five 10-hour shifts.
Passion for creating a positive culture where team members and guests can thrive.

Responsibilities

Lead daily restaurant operations, focusing on execution, efficiency, and team engagement.
Communicate shift priorities, coach teams, and drive accountability.
Maintain a safe, well-maintained environment for guests and team members by addressing operational needs.
Uphold company standards, policies, and regulatory requirements.
Support team-member development through coaching, feedback, recognition, and performance management.
Champion food safety, sanitation, and quality standards throughout the restaurant.
Ensure food and beverages meet BJ’s standards for quality, consistency, and presentation.
Monitor daily production and preparation to ensure operational readiness and a strong guest experience.
Coach, train, and inspire team members to deliver outstanding hospitality and memorable guest experiences.
Build a culture of service excellence by developing talent and reinforcing BJ’s Values and Behaviors.
Resolve guest concerns professionally and with care.