Senior Restaurant Manager

BJ's Restaurants • Sacramento, CA

5d

About The Position

BJ’s Restaurants is hiring a Senior Restaurant Manager to manage restaurant operations during opening, mid-day, or closing shifts. The manager leads hiring, supervision, training, and development of restaurant team members and ensures guests receive a Gold Standard experience. The role includes operational execution, food and beverage oversight, team member relations, and guest service and recovery.

All management positions are classified as exempt. Managers must spend more than 50% of their time performing managerial duties and regularly exercise independent judgment and discretion on matters of consequence to the restaurant. The anticipated salary range is $76,000–$79,000 per year, plus quarterly bonus potential; final compensation depends on factors including location, experience, and other job-related qualifications.

Requirements

• At least two years of full-service, high-volume, casual dining restaurant management experience.
• High personal integrity, professionalism, and maturity.
• Ability to work in a fast-paced environment.
• Solid relationship management and performance management skills.
• Ability to motivate and direct team members and work effectively on a management team.
• Exceptional interpersonal skills, with a focus on listening and questioning.
• Strong writing and documentation skills.
• Ability to absorb and retain information quickly.
• Keen attention to detail.
• Proven problem-solving abilities.
• Exceptional guest service orientation.
• Ability to stand and walk around a restaurant to supervise operations for 8–10 hours.
• Ability to lift 50 pounds.
• Ability to bend, stoop, and raise arms above the head occasionally.

Responsibilities

• Perform opening, mid-day, and closing duties.
• Conduct daily briefings on matters important to the team.
• Manage restaurant repair and maintenance issues.
• Manage the Restaurant Risk Review audit process and implement necessary changes.
• Manage local restaurant marketing, sales-building, and community involvement.
• Facilitate and participate in the Continued Education Program.
• Exercise discretion and independent judgment.
• Ensure compliance with company policies and applicable laws.
• Make recommendations regarding team member development, promotion, and disciplinary action.
• Make hiring and termination recommendations to the General Manager.
• Cooperate with the Team Member Relations Department and management team when investigating team member hotline and Restaurant Support Center inquiries related to the restaurant.
• Ensure food safety and sanitation.
• Monitor food and beverage quality and execution.
• Conduct quarterly food reviews.
• Prepare and receive food and beverage orders.
• Conduct weekly inventories to maintain appropriate stock levels and assess ordering patterns and changes.
• Monitor and validate daily prep production.
• Coach, mentor, and discipline hourly team members.
• Facilitate and monitor team member recognition.
• Train, coach, and develop team members to deliver Gold Standard service to guests.
• Manage guest relations and guest recovery.

Benefits

• Quarterly bonus potential.
• Medical, dental, vision, and life insurance.
• 401(k).
• Paid vacation time.
• Career advancement opportunities, leadership conferences, and development programs.
• Daily Pay, providing on-demand access to earned pay.
• Relocation opportunities throughout the country.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed