Senior Restaurant Manager

BJ's Restaurants • Nanuet, NY

21d

About The Position

BJ’s Restaurants is hiring a Senior Restaurant Manager to manage restaurant functions during opening, mid-day, or closing shifts. The role oversees hiring, supervision, training, and development of restaurant team members while ensuring a Gold Standard guest experience. Managers are classified as exempt and must spend more than 50% of their time performing managerial duties, regularly exercising independent judgment and discretion on matters of consequence to the restaurant.

Responsibilities span restaurant operations, food and beverage execution, team member relations, and guest service. The manager conducts shift duties and team briefings, addresses maintenance and risk-review findings, supports local marketing and community involvement, and ensures compliance with company policies and laws. The role also oversees food safety and quality, ordering and inventory, team member coaching and recognition, and guest relations and recovery.

The anticipated salary range is $65,000–$75,000 per year, with quarterly bonus potential. Final compensation within the range depends on factors such as geographic location, relevant experience, and other job-related qualifications.

Requirements

• At least two years of full-service, high-volume, casual dining restaurant management experience.
• High personal integrity, professionalism, and maturity.
• Ability to work in a fast-paced environment.
• Solid relationship management and performance management skills.
• Ability to motivate and direct team members and work effectively on a management team.
• Exceptional interpersonal skills, with a focus on listening and questioning skills.
• Strong writing and documentation skills.
• Ability to absorb and retain information quickly.
• Keen attention to detail.
• Proven problem-solving abilities.
• Exceptional guest service orientation.
• Ability to stand and walk around a restaurant to supervise operations for 8–10 hours.
• Ability to lift 50 pounds.
• Ability to bend, stoop, and raise arms above head on occasion.

Responsibilities

• Perform opening, mid-day, and closing duties.
• Conduct daily briefings on important matters for the team.
• Manage restaurant repair and maintenance issues.
• Manage the Restaurant Risk Review audit process and implement necessary changes.
• Manage local restaurant marketing, sales building, and community involvement.
• Facilitate and participate in the Continued Education Program.
• Exercise discretion and independent judgment.
• Ensure full compliance with company policies and laws.
• Make recommendations concerning team member development, promotion, and disciplinary action.
• Make hiring and termination recommendations to the General Manager.
• Cooperate with the Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to the restaurant.
• Ensure food safety and sanitation.
• Monitor food and beverage quality and execution.
• Conduct quarterly food reviews.
• Prepare and receive food and beverage orders.
• Conduct weekly inventories to maintain appropriate stock levels and assess ordering patterns and changes.
• Monitor and validate daily prep production.
• Coach, mentor, and discipline hourly team members.
• Monitor and facilitate team member recognition.
• Train, coach, and develop team members to provide Gold Standard service to guests.
• Manage guest relations and guest recovery.

Benefits

• Quarterly bonus potential.
• Medical, dental, vision, and life insurance.
• 401(k).
• Paid vacation time.
• Career advancement opportunities, leadership conferences, and development programs.
• Daily Pay with on-demand access to earned pay.
• Relocation opportunities throughout the country.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed