Senior Residential Mortgage Loan Consultant

North American Savings Bank • Kansas City, MO

1d • Hybrid

About The Position

The Senior Residential Mortgage Loan Consultant (SLC) facilitates the mortgage lending process for clients seeking home financing solutions. The role has working knowledge and expertise in conforming, agency, and government mortgage products sold on the secondary market to third-party investors under the bank’s best-effort method. The SLC can sell mortgage products in all 50 states. Leads are 100% self-generated, and the consultant develops repeat and referral relationships to solicit and convert leads from those sources.

Requirements

• At least 5 years of mortgage lending sales experience, with documented sustained production history and verifiable income.
• At least 5 years of functional working knowledge of residential lending sales and operations.
• Advanced knowledge of VA, FHA, and conventional guidelines.
• Ability to understand and lead complex transactions involving multiple property types, markets, and loan structures, including their impact on collateral security.
• Strong analytical, problem-solving, and interpersonal communication skills.
• Sound judgment and decision-making ability in a high-pressure environment.
• Ability to adapt and quickly learn new and changing technology.
• Ability to provide cogent financial advice to customers using individual discretion and judgment.
• Effective oral and written business communication skills.
• Excellent time-management, attention-to-detail, and organizational skills.
• Excellent presentation skills and ability to collaborate, manage, and expand relationships with internal and external customers.
• Ability to lead and drive high production while consistently delivering an exceptional customer experience through KPI and SLA expectations.
• Ability to develop and present information in varied mediums.
• Ability to promote an effective environment across business functions, help resolve issues within teams, and develop a culture of sharing best practices and key findings across production teams.
• Highly motivated, with the ability to work autonomously with limited supervision.

Nice To Haves

• Bachelor’s degree in Finance, Accounting, or a related field.

Responsibilities

• Build and maintain repeat and referral relationships and solicit and convert self-generated leads from these sources.
• Construct a complete and accurate 1003 using multiple technology options with the consumer.
• Retain any required upfront fees from borrowers.
• Collect all applicable customer information before submitting files to processing and underwriting to meet file-quality expectations.
• Originate loans for new and existing customers while meeting company and compliance guidelines and policies.
• Provide superior internal and external customer service that exceeds customer expectations.
• Maintain a work schedule and required hours consistent with departmental policy, including some evening and weekend hours as needed.

Benefits

• Comprehensive health insurance options, including medical, dental, and vision coverage.
• 401(k) retirement plan with immediate employer match.
• Exclusive mortgage and banking benefits.
• Employee referral bonuses.
• Internal training programs to help employees reach their career goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed