Senior Representative - Inside Sales

Wesco•North Charleston, SC
•$28 - $37

About The Position

The Senior Representative - Inside Sales interacts with existing customers to increase sales of the Company's products and services. The role creates and upsells orders to build customer satisfaction and add value to the buying experience. It owns a book of larger, more complex accounts and uses proactive selling techniques to add business or expand existing accounts. The representative also collaborates with outside sales to help ensure goals are met. This role includes the opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance. Compensation may vary based on factors such as geographic location, education, experience, qualifications, skills, shift, or collective bargaining agreements. Eligible positions may also participate in a bonus or sales incentive plan, subject to applicable plan terms. Wesco benefits for eligible employees may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

Requirements

  • High school diploma or equivalent required.
  • Four to five years of in-depth knowledge and experience in Sales and Sales Administration.
  • Strong computer skills, including Microsoft Office.
  • Demonstrated high level of sustained competency as a professional contributor.
  • Ability to perform multiple tasks simultaneously.
  • Ability to work in a team environment and mentor or coach team members.
  • Strong written and verbal communication skills.
  • Ability to prospect and market concepts to existing and potential new accounts.
  • Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues.
  • Ability to solve difficult and sometimes moderately complex problems, identify key barriers and core problems, and apply problem-solving skills to resolve complex situations.
  • Ability to work independently with minimal supervision.
  • Ability to travel 0%–25%.

Nice To Haves

  • Bachelor’s degree.
  • Sales experience in an electrical or distribution environment.

Responsibilities

  • Meet and exceed performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
  • Market products and offer value-added services.
  • Develop strong business relationships, grow existing accounts, and prospect for opportunities within the account base.
  • Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
  • Keep abreast of new products and acquire and share competitive knowledge.
  • Report industry trends, competitive pricing, and customer feedback to management.
  • May lead other inside sales representatives with respect to processes, systems, and customers.
  • Collaborate with outside sales to help ensure goals are met.

Benefits

  • Paid time off may be available to eligible employees.
  • Medical coverage may be available to eligible employees.
  • Dental coverage may be available to eligible employees.
  • Vision coverage may be available to eligible employees.
  • Retirement savings plans may be available to eligible employees.
  • Commission opportunity in addition to base salary, tied to individual sales performance.
  • Eligible positions may include participation in a bonus or sales incentive plan.
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