Senior Representative - Inside Sales

Wesco • Lewisville, TX

2d • $32 - $42

About The Position

The Senior Representative - Inside Sales interacts with existing customers to increase sales of the Company's products and/or services. The role creates and upsells orders, contributes to customer satisfaction, and adds value to the buying experience. The representative owns a book of larger, more complex accounts and is proficient in the inside sales process, focusing on proactive techniques to add business or expand existing accounts. The role also collaborates with outside sales to help ensure goals are met.

Requirements

• High school diploma or equivalent.
• In-depth knowledge and experience in Sales and Sales Administration (4–5 years).
• Strong computer skills, including Microsoft Office.
• Demonstrated high level of sustained competency as a professional contributor.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment and mentor or coach team members.
• Strong written and verbal communication skills.
• Ability to prospect and market concepts to existing and potential new accounts.
• Ability to take action to solve problems while exhibiting judgment and a realistic understanding of issues.
• Ability to solve difficult and sometimes moderately complex problems, use a new perspective with existing solutions, identify key barriers or core problems, and apply problem-solving skills to resolve complex situations.
• Ability to work independently with minimal supervision.
• Ability to travel 0%–25%.

Nice To Haves

• Bachelor’s degree.
• Sales experience in an electrical or distribution environment.

Responsibilities

• Meet and exceed performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
• Market products and offer value-added services.
• Develop strong business relationships, grow existing accounts, and prospect for opportunities within the account base.
• Own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
• Keep abreast of new products and acquire and share competitive knowledge.
• Report industry trends, competitive pricing, and customer feedback to management.
• May serve as a lead for other inside sales representatives on processes, systems, customers, and related matters.
• Collaborate with outside sales to ensure goals are being met.

Benefits

• Opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance.
• Eligible employees may receive paid time off, medical, dental, and vision coverage, and retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan, subject to applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED