Senior Regional Manager - Affordable Housing

Fairstead ESC LLC • New York, NY

9d

About The Position

Fairstead is a purpose-driven real estate firm that builds, owns, and manages affordable housing communities. The Senior Regional Manager oversees day-to-day property operations across an assigned region, implementing policies, procedures, and practices that support budget and operational goals. The role has responsibility for administrative and maintenance operations, leasing and marketing, resident relations, financial performance, HUD compliance, inspections, and coordination with staff and contractors.

The role may be based in Mississippi, Tennessee, Florida, South Carolina, North Carolina, or Georgia. The posting also describes the position as Regional Property Manager.

Requirements

• Four years of experience as a Regional Property Manager (the posting says “Two (4) years”).
• Proficiency in YARDI or RealPage.
• Experience preparing for and overseeing REAC, NSPIRE, and MOR inspections.
• In-depth knowledge of affordable housing.
• Exceptional communication, customer service, and organizational skills.
• Ability to diffuse difficult situations.
• Ability to manage multiple priorities, take initiative, produce results, and resolve problems.
• Ability to present information effectively and respond to questions from management, vendors, and associates.
• Ability to meet tight deadlines and deliver quickly.
• Ability to work collaboratively in a dynamic environment requiring adaptability.
• Strong written and oral communication skills.
• Accuracy and strong attention to detail.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Affordable housing industry certifications such as COS, TCS, HCCP, NAHP, CPO, or NSPIRE/Inspection Certifications.
• Bilingual in English and Spanish.

Responsibilities

• Oversee real estate property management functions, including the day-to-day administrative and maintenance operations in the assigned region.
• Create and implement leasing and marketing plans, manage resident relations, prepare budgets and financial reports, and monitor HUD compliance.
• Prepare monthly variance analysis reports (Financial Overviews) for submission to the CFO.
• Conduct monthly budget reviews to ensure sites meet NOI goals.
• Ensure resident complaints are handled expeditiously, diplomatically, and professionally.
• Supervise building security measures, incident documentation, lease violation reports, and required notifications to management, owners, or insurance carriers.
• Develop and implement preventive maintenance programs and ensure their continued implementation.
• Manage rent levels, outreach, leasing practices, and resident retention to achieve maximum economic rents.
• Complete vouchering through TRACS and ensure voucher-related issues are promptly resolved and submitted to the Contract Administrator.
• Coordinate staff and third-party contractors to ensure work orders are closed with signatures and photos of completed work.
• Approve purchases of large-scale items and repairs.
• Perform other related duties as required.

Benefits

• Generous employer contribution toward medical and dental insurance through United Healthcare.
• Employer-paid vision plans.
• Company-matched 401(k): 100% of the first 3% and 50% of the next 2%.
• 13 or more paid holidays.
• 20 days of PTO.
• 7 sick days.
• Employer-paid life insurance.
• Flexible Spending Account.
• Nationwide pet insurance.
• Disability insurance.
• Laser correction discount.
• Employee discounts on appliances, apparel, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed