Senior Regional Manager, Air Freight

Flexport•Los Angeles, CA

8d•$139,920 - $174,900•Onsite

About The Position

The Senior Regional Manager, Air Freight owns and leads air freight performance, strategy, and business growth across assigned trade lanes and geographic territories. The role has end-to-end financial accountability, including Contribution Profit, and leads regional capacity procurement, bespoke door-to-door solution design, and go-to-market commercial execution. As a regional leader, this position connects global air freight strategy with local operational execution and collaborates with Sales, Account Management, Global Procurement, Operations, Tech, Finance, and regional leadership. The role is responsible for expanding market share, building airline partnerships, and delivering a strong customer experience.

Requirements

At least 7 years of experience at a freight forwarder or in a similar field.
At least 5 years of direct experience designing complex, door-to-door air freight routing solutions and competitive pricing models for enterprise customers of varying sizes.
Proven track record in business development, senior-level client relationship management, and winning strategic RFQs.
Deep understanding of freight forwarding economics, P&L management, yield optimization, and data-driven decision-making.
Direct practical knowledge of air freight operations, TSA and security regulations, cross-border customs, carrier routings, and local drayage workflows.
Ability to collaborate across time zones, including coordinating with overseas procurement teams and working with local vendors and clients.
Superior verbal, written, and presentation skills, with the ability to influence internal stakeholders and external executive decision-makers.
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Economics, or equivalent practical industry experience.

Nice To Haves

Established relationships with regional and global airline leadership.
An active client network within the region.

Responsibilities

Define and execute the region’s long-term air freight vision, initiatives, focus lanes, and growth objectives in alignment with Global Air strategy and regional leadership.
Own financial performance for assigned origin/destination combinations and trade lanes, including tonnage/volume, net revenue, and Contribution Profit.
Co-define annual budgets with General Management and participate in weekly business reviews, reporting metrics, yield performance, target adherence, and mitigation plans.
Improve operational efficiency and take-rate by identifying bottlenecks, analyzing data, and driving process improvements.
Own end-to-end export procurement, routing, and solution design for the region; coordinate with overseas procurement managers on competitive import capacity, transit times, and door-to-door pricing.
Develop airline relationships, assess carrier performance, enforce service-level agreements, improve service quality, and coordinate regional air trucking and drayage coverage.
Oversee custom door-to-door pricing for regional bids and sponsor high-value global RFQs for top regional accounts, balancing competitiveness and margin protection.
Manage carrier agreements, block space agreements, and spot rates in the internal procurement database to ensure accurate cost application and rate compliance.
Shape regional go-to-market strategy by identifying target verticals, preparing qualified prospect leads, and guiding initial outreach.
Participate in pipeline reviews, top-of-funnel reviews, and district sales meetings; accompany sales teams on client visits, lead strategic presentations, and help close enterprise deals.
Partner with Account Management to grow existing customer wallet share through pricing, customized air charter or freight solutions, and proactive relationship management.
Monitor air cargo market dynamics, rates, capacity constraints, and competitor positioning; share actionable insights with local and regional sales teams.
Coach, train, and mentor Operations, Customer Service, and Pricing teams to build regional expertise.
Provide hands-on operational escalation support, troubleshoot quality and execution issues, and demonstrate shipment-handling best practices.
Represent the Global Air Team in regional executive meetings and represent the company at industry conferences, vendor summits, and customer events.