Senior Regional Employee Experience Manager

MongoDB•New York, NY

4h•$76,000 - $149,000•Hybrid

About The Position

The Americas Employee Experience (EEx) team supports employees and leaders across the full employee lifecycle. This experienced, strategic individual contributor partners with General & Administrative functions, including Marketing, Legal, IT, Finance Operations, and Workplace. Based at MongoDB’s New York headquarters, the role serves as a trusted advisor to senior leaders and executives, providing strategic counsel on complex employee matters, organizational changes, and people-related risks. The position reports to the Senior Manager, Employee Experience and partners closely with HR Business Partners and specialist teams to develop thoughtful, consistent, and scalable people solutions that balance business needs with a positive employee experience. The role follows a hybrid working model and requires at least three days per week in the New York office. Candidates should be based in New York City.

Requirements

10+ years of progressive HR generalist or employee relations experience, including extensive independent ownership of complex investigations, performance management, and organizational change matters.
Demonstrated experience advising senior executives and influencing business decisions, with strong executive presence, sound judgment, and confidence to challenge constructively.
Significant experience navigating reorganizations, reductions in force, complex separations, and other sensitive organizational changes in partnership with HRBPs and Legal.
Deep knowledge of U.S. employment practices and the ability to assess risk, navigate ambiguity, and develop practical, balanced solutions to complex people challenges.
Proven ability to independently manage competing priorities, solve complex problems, and drive outcomes with minimal direction while collaborating effectively across HR and business functions.
Ability to identify broader organizational trends, translate insights into actionable recommendations, and drive scalable improvements to employee experience and people processes.
Exceptional communication, relationship-building, emotional intelligence, discretion, and resilience, with the ability to build trust and influence stakeholders at all levels.

Nice To Haves

Experience supporting G&A organizations in high-growth technology or similarly complex, matrixed environments.
Bachelor’s degree in HR, Business, or a related field.

Responsibilities

Serve as the primary EEx partner for assigned G&A functions, independently managing complex employee and manager matters and identifying opportunities to strengthen organizational effectiveness and employee experience.
Build trusted relationships with senior executives and leaders, provide strategic counsel, influence decisions, and constructively challenge perspectives to drive fair, consistent, business-aligned outcomes.
Independently lead complex and sensitive workplace investigations and employee relations matters; assess facts, employment risks, and organizational implications to develop sound, defensible resolution strategies.
Partner with HRBPs to advise and coach leaders on performance expectations, feedback, formal performance management, and difficult conversations; support performance calibration and broader talent initiatives.
Play a key role in organizational redesign, restructurings, reductions in force, and complex separations, partnering with HRBPs and Legal to develop and execute change strategies that balance business priorities, compliance, and employee experience.
Identify trends and systemic challenges across employee relations, performance management, and employee experience, and translate insights into proactive recommendations and scalable improvements.
Collaborate with Recruiting, Total Rewards, HR Operations, Workplace, and global EEx to ensure consistent employee lifecycle practices, strengthen manager capability, and lead cross-functional process improvements.
Apply knowledge of employment laws, company policies, and risk management principles to navigate complex situations, exercise independent judgment, and ensure appropriate documentation, confidentiality, and compliance.