About The Position

The Senior Radio Technician performs and applies technical and mechanical knowledge to support the functionality, configuration, use, and troubleshooting of radio networks and other instrumentation used within the City of Dallas and its departments. The role leads, coordinates, and assists lower-level electronic technicians with preventive and repair maintenance, installation, and modification of electronic equipment so systems are maintained and repaired in a timely and cost-effective manner. The technician maintains, sets up, troubleshoots, configures, adjusts, and programs radio equipment, networks, and related instrumentation; provides senior-level technical direction; and oversees daily radio communications and technical operations. The position also balances work priorities, schedules, resources, and work plans; maintains needed supplies and materials; advises and instructs technical staff; supports their training and professional development; and applies policies, procedures, and standards to improve effectiveness. Other work may be performed as needed or assigned.

Requirements

  • High school diploma or GED.
  • Five years of experience installing, repairing, maintaining, and troubleshooting communications equipment and systems.
  • An associate degree or higher in electronics, engineering, or computer science plus three years of the required experience may meet the education and experience requirements.
  • Valid driver's license with a good driving record.
  • Must have or obtain an FCC General Radiotelephone Operator License (GROL) or CompTIA A+ certification within the probationary period.
  • Must pass an extensive FBI background check.
  • Must have no felony or Class A misdemeanor convictions, no Class B misdemeanor conviction within the last ten years, and no family violence convictions.
  • Must not currently be on deferred adjudication for any felony, Class A misdemeanor, or Class B misdemeanor charge.
  • Knowledge of radio communications technology, including Project 25 digital communications, analog communications, repeated radio systems, and trunked radio systems.
  • Knowledge of current and emerging technologies and general communications activities.
  • Thorough knowledge of Federal Communications Commission laws and rules regarding radio use and radio technology.
  • Ability to read and comprehend wiring diagrams and schematic drawings related to electronic equipment.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships.

Nice To Haves

  • Experience with IP and circuit-based networks.
  • Experience with electronic and test equipment, including digital multimeters, spectrum analyzers, oscilloscopes, watt meters, and network analyzers.
  • Experience repairing and maintaining P25 two-way radio subscriber or infrastructure equipment, including mobile, portable, and base station radios and repeaters.
  • Experience programming light and siren controllers such as Whelen and Federal systems.
  • Experience with programming, codeplug template building (Fleetmaps, Mission Plan), computer configuration, and integration.
  • Experience with Automated License Plate Recognition (ALPR).
  • Experience with Digital Video Recorders (DVR) for dash camera or body camera systems.
  • ETA GCT1 or GCT2 or APCO Public Safety Communications Technician Certification.

Responsibilities

  • Perform general maintenance, setup, and technical troubleshooting of radio equipment, networks, and related materials used for departmental communications activities.
  • Provide senior-level technical direction to support equipment functionality and operation.
  • Configure, adjust, and program instrumentation and radio equipment for the City and its departments.
  • Monitor equipment and provide technical knowledge to support functionality, clarity, and service delivery.
  • Implement department goals and objectives and provide technical direction as needed.
  • Balance work priorities, project schedules, resource allocation, and work plans; ensure effective completion of projects and activities and maintain needed supplies and materials.
  • Troubleshoot, review, and oversee daily radio communications operations and other technical or instrumentation issues.
  • Address technical issues; schedule, recommend, design, install, and maintain control over equipment and operations.
  • Advise and instruct lower-level technical employees and participate in training and professional development for technical staff.
  • Ensure radio electronics activities are completed professionally and to a high standard.
  • Apply new policies, procedures, and standards and determine and implement methods to improve production or effectiveness.
  • Perform other work as needed or assigned.
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