Senior Quality Manager

DPR • Monroe, LA

2d

About The Position

The Senior Quality Manager builds and manages a network of people performing quality functions and peer leaders across project operations to achieve quality expectations and foster professional growth. The role emphasizes establishing and integrating consistent quality assurance practices and behaviors across projects. It oversees the development and implementation of quality strategies so they are integrated, prioritized, and aligned with project and company goals defined in existing frameworks.

The role reviews and assesses quality needs, drives adoption of quality frameworks and operational models, provides relevant training and facilitation, and maintains active communication to reinforce a culture of quality ownership and accountability. It also leads and manages quality coordinators and specialists, supports early project quality planning, and reviews complex quality issues to ensure corrective and preventive actions are implemented.

Requirements

• Bachelor’s degree in construction management, engineering, or a related field, or equivalent experience.
• 8–10 years of experience in quality assurance, quality control, project management, or a related field.
• 3–5 years of experience in a managerial or program leadership capacity.
• American Society for Quality (ASQ) Certified Manager of Quality / Organizational Excellence (CMQ/OE) certification.

Responsibilities

• Oversee implementation and maintenance of quality frameworks, including integration of quality processes with other operational processes, to ensure products and services consistently achieve project and company expectations.
• Lead and manage quality coordinators and specialists, providing direction, coaching, and performance oversight.
• Support early project quality planning to define expectations, identify risks, and integrate quality into delivery strategies.
• Review and support resolution of complex quality issues, ensuring corrective and preventive actions are implemented.
• Track and analyze quality performance data to identify trends and recommend improvements.
• Collaborate with operational leadership, field leadership, and functional partners to reinforce quality ownership and accountability.
• Review and assess quality needs; drive adoption of quality frameworks and operational models.
• Provide relevant training and facilitation and maintain active communication to reinforce quality ownership and accountability.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior