Senior Quality Coordinator

Powell • Houston, TX

2d

About The Position

The Senior Quality Coordinator assists Powell’s Quality Team with implementing, training, improving, and auditing the quality management system. The role administers the QA System platform on Powell’s internal website, ensuring documentation meets quality requirements, remains current, and is assigned to appropriate groups. It also supports the development and updating of QA procedures, work instructions, policies, processes, and training materials.

The position plans and schedules internal audits, consolidates results, prepares final reports, and coordinates ISO certification audits with a third-party certification company. It supports the development and analysis of QC/QA metrics and works with departments to identify continuous improvement initiatives. The coordinator also administers nonconformance records through Powell’s Oracle-based system, helping ensure they are appropriately assigned and closed monthly.

This role builds relationships across the company and represents Powell’s Quality System to customers during external audits. It requires reading, interpreting, and applying ISO quality-system standards, as well as supporting the maintenance of Powell’s training system. Powell describes a collaborative, improvement-oriented culture with opportunities for advancement and work-life balance.

Requirements

• High school diploma or GED required.
• Previous experience working in a Quality Assurance department.
• Five years of direct experience as an administrator in a Quality Assurance department.
• Intermediate computer skills using Microsoft SharePoint, Word, Excel, PowerPoint, Access, and Visio.
• Qualified as an ISO QA systems auditor.
• Familiarity with ISO 9001:2015 requirements.
• Understanding of Six Sigma or similar quality measurement practices.
• Ability to work and interact with all levels of the organization.
• Effective written, verbal, and general communication skills to engage employees, management, and others productively and credibly.
• Ability to write clear and concise audit reports.
• Professional demeanor and demonstrated commitment to continuous process improvement.
• Ability to prioritize and manage multiple tasks simultaneously.
• Sense of urgency and action-oriented work ethic.
• Self-starter with a drive to succeed.
• Ability to analyze problems, determine root cause, and take effective corrective action.
• Ability to learn policies, procedures, work instructions, and ISO standards.
• Ability to promote a positive quality culture.
• Legal authorization to work in the United States on a full-time basis.

Nice To Haves

• Bachelor’s degree (BA, BSc, or similar) is considered an asset.

Responsibilities

• Manage the QA System platform on Powell’s internal website, ensuring documentation meets quality requirements, is up to date, and is assigned to appropriate groups.
• Assist with development and updates to QA System procedures.
• Coordinate development and review of QA work instructions, policies, processes, and procedures.
• Plan, schedule, and complete internal audits.
• Consolidate internal audit results and write final audit reports.
• Coordinate Powell’s ISO certification audits with a third-party certification company.
• Support development and updating of QC/QA metrics.
• Analyze QC/QA metrics across departments and work with teams to develop continuous improvement initiatives.
• Use Powell’s Oracle-based Non Conformance system to ensure nonconformance records are assigned to the appropriate department and closed monthly.
• Build relationships with internal customers, including the QC team, engineering, project management, manufacturing management, and shop personnel.
• Interact regularly with the QA Manager, QC Lead, QC Inspectors, Engineering, Project Management, Manufacturing Management, Shop Personnel, and Purchasing.
• Represent Powell and its Quality System to customers during external audits.
• Assist in developing training-class materials and support maintenance of Powell’s training system.
• Read, interpret, and apply the ISO quality-system standard.

Benefits

• Comprehensive health insurance for the employee and family.
• 401(k) savings.
• Annual bonus potential.
• Generous paid time off.
• Professional development opportunities.
• Company-sponsored wellness programs.
• Collaborative work environment.
• Opportunities for advancement and promotion without sacrificing work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED