Senior Quality Coordinator

Powell Industries • Houston, TX

1d

About The Position

The Senior Quality Coordinator assists the Quality Team with implementing, training, improving, and auditing the quality management system. The role manages quality-system documentation, coordinates procedure and work-instruction development, plans and completes internal audits, and supports external ISO certification and customer audits. It also supports quality metrics, nonconformance tracking, training-system maintenance, and continuous-improvement initiatives across departments.

The position works with internal stakeholders including the QC team, engineering, project management, manufacturing management, shop personnel, and purchasing. The job description outlines essential functions and is not a comprehensive list of all possible responsibilities, tasks, and duties.

Requirements

• High school diploma or GED required; a bachelor’s degree is considered an asset.
• Previous experience working in a Quality Assurance department.
• Five years of direct experience as an administrator in a Quality Assurance department.
• Intermediate computer skills using Microsoft SharePoint, Word, Excel, PowerPoint, Access, and Visio.
• Qualified as an ISO QA systems auditor.
• Familiarity with ISO 9001:2015 requirements.
• Understanding of Six Sigma or similar quality measurement practices.
• Ability to work and interact with all levels of the organization.
• Ability to communicate effectively in writing and verbally with employees, management, and others.
• Ability to write clear and concise audit reports.
• Professional demeanor and demonstrated commitment to continuous process improvement.
• Ability to prioritize and manage multiple tasks simultaneously.
• Sense of urgency and an action-oriented work ethic.
• Self-starter with a drive to succeed.
• Ability to analyze problems, determine root causes, and take effective corrective action.
• Ability to learn policies, procedures, work instructions, and ISO standards.
• Ability to promote a positive quality culture.

Nice To Haves

• Bachelor’s degree (BA, BSc, etc.)

Responsibilities

• Manage the QA System platform on Powell’s Internal Website, ensuring documentation meets quality requirements, is up to date, and is assigned to appropriate groups.
• Assist with QA System procedure development and updates.
• Coordinate the development and review of QA work instructions, policies, processes, and procedures.
• Plan, schedule, and complete internal audits.
• Consolidate internal audit results and write final audit reports.
• Coordinate Powell’s ISO certification audits with a third-party certification company.
• Support the development and updating of QC/QA metrics.
• Analyze QC/QA metrics across departments and work with teams to develop continuous-improvement initiatives.
• Use Powell’s Oracle-based Non Conformance (NCR) System to ensure NCRs are assigned to the appropriate department and closed monthly.
• Build relationships with internal customers, including the QC team, engineering, project management, manufacturing management, and shop personnel.
• Interact regularly with the QA Manager, QC Lead, QC Inspectors, engineering, project management, manufacturing management, shop personnel, and purchasing.
• Represent Powell and its Quality System to customers during external audits.
• Assist with developing training-class material and support maintenance of Powell’s training system.
• Read, interpret, and apply the ISO quality system standard.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED