Quality Coordinator

NAES•The Woodlands, TX

6d•$28 - $32

About The Position

The Quality Coordinator supports the Quality Manager and site operations in maintaining the effectiveness of the Quality Management System (QMS) and coordinating day-to-day quality activities for Engineered Performance operations. The role supports document and record control, nonconformance activities, inspection and test documentation, calibration, training records, quality metrics, customer and supplier quality requirements, and traceability throughout refurbishment and service activities. The coordinator works closely with Operations, Engineering, Supply Chain, Project Management, and Quality personnel to help ensure work is performed in accordance with approved procedures, specifications, customer requirements, and applicable quality standards. The position reports to the Quality Manager and has no direct reports. It works closely with Quality Inspectors, the Quality Supervisor, Operations, Engineering, Supply Chain, Project Management, Shipping/Receiving, and other Engineered Performance personnel. The coordinator may also communicate with customers, suppliers, third-party inspectors, and service providers to coordinate quality documentation and resolve routine quality matters. Normal working hours are generally 8:00 a.m. to 5:00 p.m., Monday through Friday. Extended or adjusted hours may be required based on project and operational needs. Ground and air travel is required, with travel up to 10%. Work takes place in office and industrial/shop environments and may include customer, supplier, or service-provider locations. Industrial areas may require personal protective equipment and may involve high noise levels, moving equipment, elevated work areas, ladders, stairs, grating, uneven terrain, and other typical industrial hazards. All employees participate in the Fitness for Duty Program, including a post-offer physical examination and drug screening and post-employment random drug screening. The position also requires adherence to company safety rules, procedures, warnings, and posted safety signs.

Requirements

High school diploma or equivalent.
Three years of experience in quality, inspection support, document control, manufacturing, repair/refurbishment, power generation, industrial services, or a related technical environment.
Proficiency with Microsoft 365 applications, including Excel, Word, Outlook, Teams, and SharePoint.
Strong organization, attention to detail, communication, follow-through, and recordkeeping skills.
Ability to manage multiple priorities, maintain confidentiality, work independently and collaboratively, and escalate quality concerns when requirements are not met.
Ability to travel up to 10% by ground and air.
Ability to meet the stated physical and workplace requirements, including seeing, hearing, reading, communicating, and responding to warning signs, lights, alarms, and instructions.
Adherence to safety rules and participation in the Fitness for Duty Program, including required examinations and screenings.

Nice To Haves

Associate degree, technical certificate, or college coursework in quality, manufacturing, engineering technology, business, or a related field.
Experience supporting an ISO 9001-based QMS; NCR/CAPA tracking; document and record control; calibration systems; inspection/test documentation; traceability; or audits.
Experience in power-generation, rotating-equipment, machining, welding, NDE, repair, or refurbishment operations.
Quality, internal-auditor, inspection, or related technical certification.
Experience with ERP/QMS systems, electronic document-control systems, dashboards, and basic inspection documentation.

Responsibilities

Coordinate day-to-day QMS administrative and quality support activities under the direction of the Quality Manager.
Maintain controlled quality documents, forms, procedures, records, logs, and revision status in accordance with document-control requirements.
Support the initiation, tracking, documentation, and closure of internal and external nonconformance reports (NCRs), corrective actions, and related quality issues.
Coordinate inspection and test documentation, including receiving, in-process, final, and customer-required records, and verify required records are complete before release.
Support identification, segregation, disposition tracking, and status control of nonconforming material, components, and equipment.
Assist with component identification, serial-number or batch/lot traceability, configuration records, and as-found/as-left documentation for refurbishment activities.
Maintain calibration and inspection-equipment records; coordinate due-date tracking and removal from service of expired or unsuitable equipment.
Support internal, customer, and supplier audits and management-review activities by assembling records, tracking actions, and coordinating follow-up items.
Compile and maintain quality metrics, dashboards, customer scorecard inputs, NCR trends, audit findings, and other quality performance data.
Coordinate quality-related training records and assist with maintaining the training matrix and qualification documentation.
Interface with suppliers and internal departments to obtain certificates, material records, inspection reports, repair documentation, and other required quality records.
Assist with preparation and review of final quality documentation packages and turnover records for completed projects.
Participate in continuous-improvement, root-cause, risk, and corrective-action activities as assigned.
Perform other quality-related duties as assigned consistent with the needs of the business.