Quality Coordinator

Bellewood & Brooklawn•Louisville, KY

8d•Onsite

About The Position

The Quality Coordinator oversees and implements quality assurance and improvement initiatives in psychiatric residential and community-based treatment settings. The role ensures compliance with federal, state, and accreditation standards, promotes evidence-based practices, and supports continuous improvement in clinical and operational processes. This is a full-time, Monday–Friday, day-shift, in-office position with starting pay of $24 per hour.

Requirements

Master’s degree in behavioral health, public health, or a related field, with at least 2 years of experience in behavioral health, residential, or healthcare quality improvement; or a bachelor’s degree in one of these fields with at least 3 years of such experience.
Knowledge of quality improvement methodologies, regulatory compliance, and clinical standards.
Strong analytical, communication, and organizational skills.
Proficiency in Microsoft Office and data management tools.
Ability to work independently and collaboratively across departments.

Responsibilities

Monitor adherence to clinical protocols, treatment plans, and documentation standards.
Conduct weekly internal departmental audits and reviews to ensure compliance with licensing and accreditation requirements.
Track and analyze incident reports, grievances, and satisfaction surveys.
Prepare and submit quality reports, a quality dashboard, and a quality improvement plan to leadership and the CWPP Quality Committee.
Develop and manage quality improvement initiatives focused on client safety, care outcomes, and operational efficiency.
Under the direction of the Director of Compliance and Quality Improvement, facilitate the CWPP Quality Committee, Healthcare Disparities Committee, and Data Committee.
Collaborate with clinical teams to implement evidence-based practices and fidelity protocols.
Collect, analyze, and report performance metrics and quality indicators.
Maintain accurate records of audits and evaluations.
Generate quarterly and annual reports summarizing quality trends and outcomes.
Provide training and technical assistance to staff on quality standards, documentation, and compliance.
Support onboarding of new staff with quality-related orientation and education.
Submit and maintain required quality-related data in designated external reporting systems, ensuring accuracy, timeliness, and compliance with regulatory and organizational standards.