Senior Quality Assurance Analyst

American Equity•Des Moines, IA

10h•Onsite

About The Position

At American Equity we offer leading annuity products that help empower our clients to fulfill their needs and wants in retirement. Our success comes from hiring high-energy individuals who embody the beliefs that drive our unique culture. We currently fund over half a million retirements nationwide, headquartered in Des Moines, Iowa, for over thirty years with satellite offices in Charlotte, NC and New York, NY. GENERAL PURPOSE OF THE JOB: The Senior Quality Assurance Analyst plans and conducts a wide range of quality control tests and analysis to ensure all application products and services meet organizational standards and end-user requirements. This includes performing test planning, test design and test execution. In addition to QA responsibilities, the Senior Analyst also plays a project or task lead on various initiatives, executes on various administration and support items, and provides various back-up support for managers and Manager, Insurance Systems Operations. Position sits in Des Moines and will work an onsite schedule

Requirements

Bachelor's degree in Business or Finance or other related field of study; plus 5-7 years of related experience; or equivalent combination of education and/or experience.
Insurance Industry experience working with annuity principles and products along with related federal and state laws.
Experience working with multiple applications including LifePRO and OPUS.
Experience with reporting and tracking defects, testing methodologies, creating SQL queries, running automation test cases.
Entry level automated coding experience or other programming languages.

Nice To Haves

Some experience leading teams is preferred.
Project Management experience.
Strong command of assigned project/test suite
Strong command of AEL's testing techniques and understanding when to apply them
Can explain AEL's application architecture, integrations, and test approach to others
Able to confidently lead projects of Agile, Waterfall, and Kanban testing methodologies.
Exhibits proficiency in two or more specialized testing skillset, such as: Browser and Mobile Compatibility, Device Testing, IVR, Salesforce, FAST, Production Parallel testing

Responsibilities

Works as QA project lead on high complexity projects, or several low complexity projects at a time.
Segments problems into manageable, releasable chunks.
Based upon wide area of knowledge and subject matter expertise, provides significant input into strategic plans for the development group.
Analyzes and reviews requirements and technical work products.
Defines and manages test plans, strategies, and results.
Designs test scenarios and data; executes manual or automated scripts.
Validates test results and records and researches defects.
Coordinates and plans test.
Prioritizes, defines and manages defect reporting and resolution.
Mentors other QA personnel, BA’s, and Programmers on effective testing procedures.
Utilizes qTest and qTest eXplorer to create tests, execute them and log defects
Advocates for quality processes, utilizing testing tooling and test automation.
Writes documents for QA team support functions, such as new application and new process testing.
Assists/leads with resolution and retesting of production issues.
Provides coverage for Leads, Managers and AVP of Insurance Systems Operations as needed.
Finds and provides suggestions for resolving conflicting issues in test matrix or automation framework
Performs other duties as assigned.