Senior Quality Assurance Analyst

NTT DATA Services•City of Albany, NY

1d•$70,144 - $135,000•Remote

About The Position

The Senior Quality Assurance (QA) Analyst will report to the QA project manager and work with a team of business and quality analysts to perform reviews and make recommendations for on-going changes, improvements and maintenance for the Medicaid Data Warehouse (MDW). The MDW was created as a central repository for all New York State Medicaid data and is one of the largest and most technologically advanced healthcare data and intelligence platforms in the United States. The system allows for self-service ad hoc queries, data extraction and analytics reporting.

Requirements

Bachelor's degree in Information Technology, Business Administration, or related field
5+ years of experience managing requirements
5+ years of experience preparing Business Process Design documentation using BPMN 2.0 and related models
5+ years of experience with business process models and or use cases
3+ years of experience in quality assurance or auditing, conducting reviews of various system development life cycle documentation, and project and technical architecture design artifacts against pre-defined processes, standards and criteria
3+ years of experience working with the Medicaid data warehouse using reporting tools and performing analysis using SQL
Experience working with teams of five or more staff

Nice To Haves

8+ years of experience in IT business analysis, testing, project management, or QA services
PMI‑PBA, CBAP, or equivalent certification
Certifications in Lean Six Sigma, Agile, PDCA, or Kanban
2+ years of experience in a healthcare or insurance domain

Responsibilities

Assessing the quality of contractor submitted SDLC deliverables for adherence to contractual and functional requirements, including identification and documentation of QA issues and recommendations related to the implementation and maintenance of the MDW technical architecture
Providing constructive feedback to ensure that system functionality will meet user needs
Reviewing MDW contractor project artifacts throughout the system development life cycle for quality, compliance, and completeness, documenting the observations and findings using standard checklists and comment matrices
Reviewing Disaster Recovery Plan and Testing, vendor Technical Design Documents (TDDs), Transition Plan and Deliverable Expectation Documents (DEDs)
Performing technical reviews for appropriateness of change request assessment hours
Reviewing vendor service level agreement (SLA) compliance
Contribute to establishing and enhancing QA standards, frameworks, and procedures for business analysis and business process improvement.