The Senior Quality Assurance Analyst will develop and implement quality assurance standards and measures within the organization. This role involves writing test plans, creating and executing functional and automated tests, tracking defects and fixes, and reporting progress. The analyst will promote and implement quality assurance best practices, mentor team members, and support the development of an automated test framework. A lead role for QA efforts is expected, including test planning, case writing, functional and exploratory testing, status communication, and meeting coordination. The position also involves managing customer requests for manual and automated testing, collaborating with cross-functional teams to define requirements, and maintaining efficiencies in automated script execution and development. The analyst will develop and maintain automated functional tests supporting code releases and support PSG implementations and testing activities. Oversight and delegation to QA Associates and Professional Apprentices may be required. Research into new technologies, tools, components, and frameworks is also part of the role. This is an office-based role with flexibility to work up to 12 days from home per year within a reasonable commuting distance of the Cleveland, OH office. Multiple openings are available.
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Job Type
Full-time
Career Level
Senior