Senior Quality Assurance Analyst

Gainwell Technologies LLC•Any city, OH

49d•$63,000 - $90,000•Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. As a Senior Quality Assurance Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission Establishes and maintains project-specific quality assurance strategies, plans, documentation, and metrics in alignment with standards, policies, and best practices. Conducts quality assessments and evaluations to determine process and product compliance; documents findings and escalates unresolved issues as needed. Reviews work products, analyzes defects and quality metrics, researches solutions, and implements approved quality improvements. Leads and supports quality programs, audits, process improvements, and related training and standard practice updates. Provides leadership, guidance, and mentorship to less experienced quality assurance personnel.

Requirements

Bachelor’s degree or equivalent experience; degree in business, engineering, MIS, computer science, or related field preferred.
Six or more years of experience in quality assurance, engineering, or management information systems.
Experience with quality metrics, defect analysis, and software industry data collection techniques.
Experience with software development methodologies, quality frameworks (e.g., SEI/CMM, ISO 9000), and project management methodologies.
Experience with software test science, test tools, and quality assurance principles and practices.

Nice To Haves

Strong analytical, problem-solving, organizational, and time-management skills.
Effective written and verbal communication skills, including presenting findings to senior leadership and stakeholders.
Ability to work independently and collaboratively across multiple projects, priorities, and remote environments.
Demonstrated adaptability to change, multiple work streams, and deadline-driven delivery within budget.
Basic leadership and technical proficiency, including mentoring, presentations, and business software tools.

Responsibilities

Establishes and maintains project-specific quality assurance strategies, plans, documentation, and metrics in alignment with standards, policies, and best practices.
Conducts quality assessments and evaluations to determine process and product compliance; documents findings and escalates unresolved issues as needed.
Reviews work products, analyzes defects and quality metrics, researches solutions, and implements approved quality improvements.
Leads and supports quality programs, audits, process improvements, and related training and standard practice updates.
Provides leadership, guidance, and mentorship to less experienced quality assurance personnel.