Senior Project Manager, Operations

Hong Kong Science and Technology Parks Corporation•Island, KY

About The Position

The Senior Project Manager will lead smart facilities and digital transformation initiatives across facilities management, leasing, technical services, and other functions in the Operations Division. This hands-on role oversees end-to-end project delivery, including solution planning, vendor management, implementation, governance, and security, to drive operational excellence and business outcomes. The role also contributes directly to technical development and troubleshooting while managing projects. The Senior Project Manager oversees systems hosted on Azure, AWS, and Alibaba Cloud and aligns them with broader corporate IT strategies. The role drives the conceptualization, development, and deployment of practical AI solutions for operations and facility management, and partners with business stakeholders in property and asset management to turn operational requirements into scalable technical solutions, encourage user adoption, and minimize disruption. The position also ensures compliance with corporate security baselines, data privacy standards, and division-level governance KPIs, including system architecture reviews and privacy impact assessments. Other duties may be assigned by management.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related discipline.
  • At least 10 years of progressive experience in IT project management and software development.
  • At least 3 years in a leadership or senior supervisory capacity managing technical teams.
  • Proven track record delivering enterprise-grade solutions.
  • Strong hands-on development and technical troubleshooting capability.
  • Solid understanding of multi-cloud environments, including Azure, AWS, and Alibaba Cloud.
  • Knowledge of cloud migration methodologies, database governance, and enterprise security frameworks.
  • Exceptional stakeholder management, cross-functional communication, and negotiation skills.
  • Ability to bridge technical execution with business strategies.
  • Excellent written and spoken English and Cantonese.

Nice To Haves

  • Professional certifications such as PMP, PRINCE2, or Agile/Scrum Master.
  • Experience delivering enterprise-grade solutions in property management, smart facilities, corporate operations, or smart campus environments.
  • Experience building and deploying AI-driven solutions or intelligent automation.
  • Knowledge of Putonghua.

Responsibilities

  • Lead end-to-end planning, execution, and delivery of strategic IT initiatives and systems across the Operations Division.
  • Provide hands-on technical contribution and development support alongside project management duties.
  • Oversee external technology vendors and system integrators, including technical evaluations, procurement, service level agreements, and vendor performance.
  • Ensure IT projects comply with corporate security baselines, data privacy standards, and division-level governance KPIs.
  • Drive system architecture reviews and privacy impact assessments.
  • Oversee systems hosted on Azure, AWS, and Alibaba Cloud, aligning them with broader corporate IT strategies.
  • Conceptualize, develop, and deploy practical AI solutions for operations and facility management.
  • Partner with internal business stakeholders across property and asset management to translate operational requirements into scalable technical solutions.
  • Drive user adoption and minimize operational disruption during change.
  • Perform other duties as assigned by management.

Benefits

  • 5-day work week
  • Attractive annual leave and additional special leave
  • Medical benefits, including dental coverage and an annual check-up from Day 1, with extended coverage for dependents
  • Professional training and career advancement opportunities
  • Access to various bus services with networks across different locations in Hong Kong
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