Senior Project Manager

Energy Solutions•Chicago, IL

3d•Remote

About The Position

Energy Solutions is seeking a Senior Project Manager to manage large, complex programs, projects, and client engagements. The role oversees program planning and implementation, stakeholder coordination, financial management, operational controls, risk mitigation, resource planning, and client engagement to support successful delivery and organizational objectives. Working independently with limited supervision, the Senior Project Manager leads cross-functional teams, manages Project Managers and other contributors, and drives improvements to participant-facing operations, workflows, documentation, quality, delivery performance, and program outcomes. The position serves as the primary contact for clients and key stakeholders, identifying and resolving challenges and maintaining alignment across program activities. The role also supports strategic planning, proposal development, budgeting, scope definition, and continuous improvement. It monitors program performance and financial results, maintains governance and quality-assurance practices, and promotes consistent use of SOPs, CRM platforms, project-management systems, and documentation standards. Energy Solutions is a predominantly remote workforce with offices in six locations. Employees residing within 40 miles of an office, except in New York, will be assigned to that location; in-office attendance requirements may vary by team. Applications are not currently accepted from candidates residing in Delaware, Kentucky, Mississippi, Montana, Nebraska, or North Dakota.

Requirements

Bachelor's degree in Environmental Studies, Environmental Science, Sustainability, Economics, Business Administration, Public Policy, or a related field.
At least 8 years of experience managing complex programs, projects, or initiatives in energy efficiency, sustainability, consulting, utilities, or a related industry.
Experience managing large-scale or complex client-facing programs with accountability for delivery performance, stakeholder engagement, budgets, and operational outcomes.
Experience leading cross-functional project teams and coordinating work across business functions and stakeholder groups.
Experience managing implementation efforts, client communications, financial performance, and operational execution.
Experience contributing to proposal development, scope development, client presentations, contract modifications, and business-development activities.
Experience overseeing participant-facing or transaction-based program operations, such as incentive or rebate workflows, customer support, eligibility or documentation reviews, or comparable regulated program activities.
Strong knowledge of project and program management methodologies, governance, budgeting, scheduling, risk management, and operational planning.
Ability to independently manage complex initiatives and balance multiple priorities.
Ability to apply and reinforce SOPs, documentation controls, quality-assurance practices, and corrective-action processes across complex projects or program workstreams.
Ability to coach, mentor, and support project-management staff while promoting continuous improvement, accountability, and delivery excellence.
Strong client-relationship management skills, including influencing stakeholders, facilitating consensus, and managing competing priorities without direct authority.
Strong analytical skills and ability to evaluate program data, budgets, KPIs, and performance metrics.
Strong stakeholder-management, negotiation, and problem-solving capabilities.
Excellent verbal and written communication skills, including executive and client-facing presentations.
Experience developing reports, dashboards, executive summaries, and program-performance analyses.
Proficiency with Microsoft Office, SharePoint, Smartsheet, Monday.com, or similar project-management platforms.

Responsibilities

Manage large-scale, complex programs, projects, and client engagements from initiation through closeout, ensuring alignment with client objectives, SOPs, contractual requirements, regulatory obligations, and organizational priorities.
Oversee day-to-day program tasks, program information in CRM platforms, implementation activities, delivery planning, and coordination across workstreams.
Monitor program performance, milestones, schedules, objectives, deliverables, and operational effectiveness, and drive accountability for outcomes, quality, client satisfaction, and delivery performance.
Anticipate and resolve operational exceptions, workflow dependencies, and delivery challenges, escalating material contractual, financial, or strategic risks as appropriate.
Contribute to program strategies, annual work plans, operational priorities, and continuous-improvement initiatives.
Optimize project procedures and implementation approaches, and recommend and implement approved enhancements to improve documentation, participant experience, delivery quality, operational efficiency, participation outcomes, and client value.
Align program activities with evolving business and client needs in collaboration with leadership and stakeholders.
Manage program budgets, forecasts, staffing plans, resource allocation, and financial reporting; monitor expenditures, utilization, labor allocations, and delivery costs.
Develop and maintain resource plans, implementation schedules, and operational forecasts; support proposal development, budgeting, scope definition, and business planning.
Review resource needs and recommend adjustments to support program objectives.
Serve as the primary client-facing contact for assigned programs and strategic initiatives, maintaining relationships with clients, utility program administrators, public-sector partners, trade allies, contractors, and internal stakeholders.
Facilitate client meetings, program reviews, performance discussions, and strategic planning sessions.
Coordinate resolution of complex stakeholder and participant issues, document decisions and corrective actions, and communicate outcomes to appropriate stakeholders.
Supervise and mentor cross-functional implementation teams, clarifying objectives, priorities, responsibilities, and delivery expectations.
Support Project Managers, Project Associates, Coordinators, and other contributors in strengthening project-management capabilities and applying program requirements, SOPs, documentation standards, and delivery practices consistently.
Provide guidance on project-management methodologies, stakeholder engagement, financial management, and program execution.
Promote consistent use of CRM platforms, project-management systems, operational trackers, and approved documentation practices.
Oversee quality reviews of program records, reports, participant-facing materials, and operational deliverables for accuracy, completeness, consistency, and compliance.
Assess and mitigate program risks through proactive planning, issue management, corrective actions, and escalation.
Monitor adherence to SOPs, KPIs, financial measures, quality indicators, operational metrics, and customer-satisfaction outcomes.
Maintain reporting frameworks, governance controls, documentation practices, and quality-assurance processes.
Use independent judgment to evaluate trade-offs, manage competing priorities, resolve issues, and make program-delivery decisions.
Review quality findings, participant feedback, operational exceptions, and program-system trends to mitigate emerging risks and improve delivery controls and governance.