Senior Project Manager, Field Operations

Carvana • Tempe, AZ

6d

About The Position

Carvana is hiring a Senior Project Manager for its Market Operations department, a team-oriented, fast-paced environment. The role leads high-priority initiatives across stakeholders and business units, managing projects from initiation through close with minimal guidance. It uses operational knowledge and advanced analysis to assess performance, identify risks and process weaknesses, develop scalable solutions, and provide data-driven recommendations to senior leadership. The position also coaches teams in project management and analytical methods and helps stakeholders communicate project progress and performance. Travel may be necessary, up to 10% of the time.

Requirements

• Bachelor’s degree.
• At least 5 years of work experience in project management, operations, business analytics, or a related role.
• Experience leading cross-functional project teams through initiation, design, planning, execution, and close for large-scale, complex, and ambiguous initiatives.
• Experience working across business units, specifically HR, IT/technology, construction, engineering, procurement, and operations, to communicate project vision, develop plans, and drive change.
• Ability to structure and conduct root cause analysis, identify key performance indicators (KPIs), and develop effective solutions to operational challenges.
• Strong analytical mindset and ability to turn complex data sets into actionable insights and support strategic decision-making.
• Proficiency in Excel or Google Sheets for data analysis.
• Self-starter attitude and ability to drive excellence and meet high standards.
• Ability to learn quickly, make decisions, solve problems, prioritize, and multitask in an analytical and organized manner.
• Superior interpersonal skills and ability to interact professionally with a variety of personalities.
• Entrepreneurial approach to project management and commitment to supporting the team.
• Ability to learn quickly, transfer knowledge, and provide valuable, actionable feedback.
• Ability to manage multiple projects while maintaining high attention to detail.
• Willingness to travel when necessary, up to 10% of the time.
• Ability to read, write, speak, and understand English.
• Ability to walk or stand and sustain physical activity for extended periods of 8 or more hours.
• Ability to remain in stationary positions for extended periods while driving, up to 3 hours at a time.
• Ability to communicate with customers and exchange accurate information.

Nice To Haves

• Experience in a fast-paced, high-growth environment.
• Experience retrieving data using Snowflake or SQL.
• Familiarity with Tableau or other data visualization tools.

Responsibilities

• Lead multiple high-priority initiatives and projects, collaborating, communicating, and prioritizing across stakeholders to achieve goals.
• Build relationships and work cross-functionally with internal and external partners to support project initiatives.
• Manage the full project lifecycle, including defining goals, scope, deliverables, resources, budget, and timeline; planning, monitoring, controlling execution; and closing projects.
• Measure project success, assess operational performance, conduct root cause analysis, and develop data-driven recommendations to optimize performance and inform senior leadership.
• Work through ambiguity and complexity by structuring problem-solving approaches and taking initiative to address business needs.
• Use knowledge of Market Operations, performance metrics, and operational drivers to develop scalable solutions.
• Identify operational weaknesses and risks and innovate or improve processes.
• Use data to make operational decisions, uncover insights, and provide direction to senior management.
• Train and coach teams on project management methodologies, data-driven decision-making, and analytical frameworks.
• Partner with stakeholders to determine departmental needs and create and deliver leadership communication plans.
• Build, maintain, and communicate portfolio and project performance and progress across Market Operations and stakeholders.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Perks including student loan payments, vehicle discounts, and benefits for pets.
• Wellness program supporting physical and mental health.
• Access to opportunities to expand skills and share knowledge across the organization.
• Promotions from within and opportunities for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior