Senior Project Manager

Stanford Health Care•Menlo Park, CA

5d•$69 - $91

About The Position

The Senior Project Manager manages the programming, planning, and activation of complex strategic projects under the general supervision of the Director. The role is ultimately accountable for project delivery, ensuring projects are within scope, on schedule and budget, and meet program objectives and applicable government regulations. The Senior Project Manager serves as the primary project owner and liaison among clients, operational leaders, project teams, contractors, consultants, vendors, regulatory agencies, stakeholders, and senior leadership. Responsibilities include establishing project governance and communication requirements; defining objectives, scope, duration, resources, and costs; monitoring and controlling work; identifying and managing risks and escalations; and securing leadership alignment. The position leads project intake, team development, process assessment, scheduling, implementation, and post-project review, while overseeing project managers, coordinators, and other project resources. It manages multiple projects and communicates status, budgets, risks, issues, and required actions, including through executive-level presentations. The role applies Transition Strategy standard work and tools, incorporates Lean practices, and helps ensure compliance with department, hospital, university, and government requirements. It also contributes to policies, guidelines, strategic planning, resource planning, and process improvement. The position works across clinical, academic, research, facilities, IT, business services, and operational interests.

Requirements

Bachelor's degree in a work-related discipline or field from an accredited college or university, or applicable professional experience.
At least 5 years of progressively responsible and related work experience.
Ability to work independently, make sound decisions, and meet time-sensitive deadlines.
Ability to exercise judgment and make effective decisions.
Ability to present facts and recommendations effectively in oral and written form.
Ability to read, analyze, and interpret complex documents.
Ability to write reports using original or innovative techniques or style.
Ability to identify issues, risks, and escalations; assemble data, validate conclusions, and incorporate resolutions.
Strong knowledge of medical and non-medical equipment, organizational programs, and procedures.
Basic experience with business-case preparation and cost-benefit analysis.
Expertise in Microsoft Office Suite, including Excel, Word, PowerPoint, and Visio, and Microsoft SharePoint.
Moderate proficiency with Microsoft Project, Primavera, and another PPM software tool.
Demonstrated track record of establishing priorities and meeting deadlines.
Highly motivated self-starter.
Strong interpersonal, presentation, and facilitation skills to communicate with and persuade a wide range of audiences.
Superior supervisory and matrix-management skills, including the ability to oversee delegated tasks.
Ability to serve as a change agent and transformational leader.
Advanced ability to identify, develop, and quantify required corrective action plans.
Ability to manage a significant workload, prioritize projects appropriately, and work independently.
Executive-level presence.
Excellent conflict-resolution skills.
Effective leadership, influencing, and work delivery through others.
Workshop design and facilitation experience.
Adopt and execute C-I-CARE standards in interactions with patients, families, and colleagues.

Nice To Haves

Seven years in project leadership roles, including three years of consulting experience with a major firm, or two years managing complex corporate-wide major programs or initiatives for large organizations.
Lean Six Sigma Certification.
PMP - Project Management Professional certification.

Responsibilities

Conduct project intake; establish project teams, objectives, and scope; document current- and future-state processes, schedules, risks, and assumptions; and oversee workflow development and implementation.
Lead client engagement, project development, strategic decision-making, scope definition, deliverables, and strategic and cross-functional improvement programs.
Manage project design and structure for key department initiatives and provide strategic input related to client business objectives.
Direct and manage project managers and project and senior project coordinators in the design, development, and execution of projects; mentor these staff.
Coordinate with the Transition Strategy Senior Operations Manager and BOSI manager on project budget targets, status, and related issues.
Build and maintain effective relationships with project owners, operational leaders, business services, IT, vendors, and other stakeholders, balancing stakeholder interests and customer requirements.
Drive change across physician groups while balancing clinical, academic, and research interests.
Coordinate and oversee all aspects of project completion, track milestones and deadlines, assign responsibilities, monitor progress, and deliver concurrent projects of varying sizes.
Follow Transition Strategy standard work, policies, and processes; develop detailed project plans and complete required documentation.
Define project scope, duration, resources, cost, and approach; conduct kick-off meetings and communicate project roles and expectations.
Create and manage project work plans using designated tools; report status, manage issues, and identify risks and escalations.
Coordinate post-project reviews and lessons-learned meetings after project stabilization.
Communicate project status, issues, risks, escalations, and required actions regularly and promptly, including through executive-level presentations.
Prepare and maintain accurate, timely, auditable project documents and cost estimates in accordance with department procedures.
Prepare and manage project reports and budgets for senior leadership, track overall budget targets, and monitor relevant purchase orders and vendor relationships in coordination with BOSI.
Apply working knowledge of facilities, patient care services, IT, business services, patient experience, operational efficiency, supply chain, engineering, and maintenance.
Incorporate Lean practices to manage stakeholder and operational leader expectations.
Assist in developing policies, guidelines, and standards, and represent the department on committees and professional organizations.
Implement quality-control measures to ensure compliance with department, hospital, and university policies, government codes and regulations, and project participant requirements, including regulatory, OSHPD, and Joint Commission requirements.
Apply a basic understanding of building maintenance systems and/or building infrastructure (BMS).
Conduct project-planning workshops to develop project charters, establish scope, identify deliverables, create schedules, and identify critical paths.