Senior Project Manager (US Consumer Delivery)

TD Bank • Laurel, MD

10h • Onsite

About The Position

The Senior Project Manager (EPMO) is a seasoned partner responsible for planning, managing, and delivering distinct projects through all phases in alignment with business and enterprise strategies. The role focuses on project delivery within the credit card space and provides leadership, direction, and coaching to teams while partnering with business and executive stakeholders in one or more Lines of Business.

The position manages projects with moderate to high regulatory oversight and moderately high to high risk and complexity. It typically leads Tier 2 and/or Tier 3 projects and may lead Tier 1 projects. The Senior Project Manager may indirectly manage cross-Line-of-Business teams of business analysts, subject-matter experts, and technology resources, and may oversee multiple medium- to long-term projects at once.

Requirements

• Undergraduate degree.
• Project Management Certification required.
• 10+ years of relevant experience.
• Comprehensive knowledge of project management practices, procedures, and principles.
• Exposure to financial management, including tracking, forecasting, and managing project budgets.
• Effective negotiation, problem-solving, and communication skills.
• Strong facilitation skills.
• Ability to build and maintain strong working relationships with internal and external partners.
• Strategic thinking and strong business acumen.
• Ability to remain focused under pressure and demonstrate resilience in challenging situations.
• Strong leadership skills, including leading by example, championing change, and developing a highly motivated team.
• Good judgment in deciding which issues to escalate and which to resolve independently.
• Ability to cope with ambiguity and rapid change.

Nice To Haves

• Experience in the credit card space is ideal.
• Experience managing a POD would be extremely helpful.

Responsibilities

• Plan, manage, and deliver projects through all phases in alignment with business and enterprise strategies.
• Provide leadership, direction, and coaching to project teams.
• Partner with business and executive stakeholders within one or multiple Lines of Business.
• Lead delivery of Tier 2 and/or Tier 3 projects and potentially Tier 1 projects.
• Indirectly manage cross-Line-of-Business project teams, including business analysts, business subject-matter experts, and technology resources where applicable.
• Manage multiple projects concurrently, often with medium- to long-term time horizons.
• Track, forecast, and manage project budgets.
• Guide cross-functional teams through complex change from concept to execution.
• Determine which issues to escalate and which to resolve independently, and suggest possible resolutions.
• Support team skills development and foster a cohesive, motivated team and positive work environment.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development.
• Reward and recognition.
• Training and onboarding.
• Access to an online learning platform and mentoring programs.
• Variable compensation or incentive awards, potentially including cash and/or equity awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior