Senior Project Manager - Hybrid

Mindex•Rochester, NY

17h•$90,000 - $140,000•Hybrid

About The Position

Mindex is seeking a Project Manager to lead complex initiatives within its Salesforce portfolio, driving delivery across multiple teams and business functions. The role manages scope, schedules, budgets, risks, and dependencies while keeping stakeholders and executives informed. The successful candidate is an organized, collaborative leader with experience in Agile and traditional project environments. Candidates may be based in a variety of locations but should be open to occasional in-person participation for business meetings, team events, and collaboration. Candidates located within approximately 35 miles of Rochester, New York, may be asked to work from the office more frequently based on business or team needs. Compensation is $90,000–$140,000. The role oversees initiatives through the full software development life cycle, from project charter and planning through testing, deployment readiness, and transition to support. The Project Manager partners with business stakeholders, Product Owners, technical leads, Scrum Masters, and team leads to align project plans, resources, metrics, milestones, and portfolio roadmaps. The position also promotes effective decision-making, conflict resolution, accountability, continuous improvement, and responsible use of AI-assisted tools to improve productivity, quality, and business value. Mindex has more than 30 years of experience delivering custom software, cloud, data, and AI solutions. Its Product division develops and supports platforms and solutions including SchoolTool, Advanced Analytics, the Integrations Platform, MTSS Edge, and ClearTrack.

Requirements

At least 5 years of project management experience.
Experience managing scope, schedules, budgets, risks, and stakeholder communication across multiple technology teams and business functions, including shared resources and competing priorities.
Experience in Agile and traditional environments and familiarity with the software delivery life cycle.
Strong organization, communication, prioritization, and follow-through skills.
Strong servant-leadership, facilitation, conflict-resolution, and mentoring skills, with the ability to influence without direct authority.
Ability to use AI to augment professional expertise and decision-making while maintaining accountability and judgment.
Sound judgment in the ethical, secure, and compliant use of AI, including protecting confidential, customer, and company information.
Must be authorized to work for any employer in the United States; Mindex is unable to sponsor employment visas.

Nice To Haves

BA or BS degree in Business, Science, Technology, Engineering, or Mathematics, or an equivalent combination of education and experience.
Experience leading complex, cross-functional technology initiatives.
Scaled Agile experience.
Jira experience.
Technical background.
Project Management Professional (PMP) certification or another project management or Agile certification.

Responsibilities

Lead initiatives in the Salesforce portfolio across multiple delivery teams, technology portfolios, and business functions.
Partner with business stakeholders, Product Owners, and technical leads to develop project plans, timelines, resource needs, and metrics aligned with portfolio roadmaps and release schedules.
Manage project scope, timeline, and cost, and communicate how changes affect delivery commitments.
Identify and manage risks, issues, and cross-team dependencies; coordinate with Scrum Masters and team leads to align plans with milestones and escalate decisions to leadership when needed.
Oversee the software development life cycle from project charter and planning through testing, deployment readiness, and transition to support.
Track and report deliverables, financials, milestones, quality, and business benefits using timelines, roadmaps, and dashboards.
Facilitate decision-making and conflict resolution while building a trusting, accountable team focused on continuous improvement.
Leverage AI-assisted tools and technologies to enhance productivity, problem-solving, quality, routine-task automation, and innovation.
Use AI to augment expertise and decision-making while retaining ownership, accountability, and professional judgment for work products and outcomes.
Identify opportunities to use AI to streamline workflows, reduce manual effort, improve efficiency, and increase business value.
Stay aware of emerging AI capabilities, tools, and best practices and identify opportunities to apply them in the workplace.
Use AI technologies ethically, securely, and compliantly while protecting confidential, customer, and company information.