Senior Program Manager, Business Architect - eviCore - Remote

Cigna Healthcare•Connecticut Work at Home, CT

2d•$116,100 - $193,500•Remote

About The Position

The Senior Program Manager (Business Architect) leads the development and delivery of interoperability and Electronic Health Record (EHR) strategies supporting Cigna’s business, clinical, and regulatory objectives. The role connects strategy, governance, business architecture, and execution, from evaluating opportunities and defining capabilities through business case development, prioritization, implementation, and value realization. It works across business, clinical, technology, product, and delivery teams to enable secure, bi-directional payer-provider data exchange, optimize EHR platforms, improve workflows, and translate approved initiatives into measurable outcomes. The position leads integration, implementation, and optimization of the Epic Payer Platform and other EHR and interoperability capabilities. It provides oversight from solution design through operational adoption, manages dependencies and escalations, addresses delivery risks, and communicates initiative priorities, decisions, progress, risks, and synergies to stakeholders and leadership. The position is remote and may require travel up to 10%. Occasional or permanent work from home requires cable broadband or fiber internet with speeds of at least 10 Mbps download and 5 Mbps upload.

Requirements

Six or more years of experience in program management, business architecture, product strategy, business analysis, healthcare technology, or a related field.
Strong business acumen and ability to quickly learn business, clinical, regulatory, and technology domains.
Demonstrated ability to lead through influence, build alignment across diverse stakeholders, and make progress through ambiguity and change.
Strong analytical, problem-solving, facilitation, presentation, and executive communication skills.
Proficiency with Microsoft Office.
Ability to travel up to 10%.

Nice To Haves

Bachelor’s degree; an advanced degree such as an MBA, MHA, or MPH is a plus.
Experience in a healthcare payer, provider, or healthcare technology organization.
Experience with EHR platforms such as Epic, Oracle Health/Cerner, or athenahealth.
Experience with process modeling tools such as IBM Blueworks Live or Microsoft Visio.
Agile or project management certification.

Responsibilities

Define strategic intent, scope, target outcomes, risks, benefits, and product or capability strategy with business, clinical, product, and technology stakeholders.
Assess current capabilities, workflows, systems, and operating models; identify gaps and define future-state business capabilities.
Lead cross-functional impact assessments and prioritize opportunities against the existing portfolio and roadmap using criteria such as clinical and business value, regulatory requirements, feasibility, risk, dependencies, and organizational capacity.
Develop lean business cases covering strategic alignment, expected value, costs, operational impacts, dependencies, risks, implementation considerations, and success measures.
Translate opportunities into actionable plans with sponsorship, funding, requirements, delivery milestones, and success measures.
Lead integration, implementation, and optimization of Epic Payer Platform and other EHR and interoperability capabilities that enable secure, reliable, bi-directional payer-provider data exchange.
Partner with business, clinical, product, technology, and delivery teams to improve end-to-end workflows and ensure alignment with data privacy, security, regulatory, and enterprise architecture standards.
Develop implementation, market readiness, and adoption strategies for new capabilities.
Guide decisions, manage dependencies and escalations, and resolve delivery risks from solution design through operational adoption.
Maintain visibility into interoperability initiatives and communicate priorities, decisions, progress, risks, and project synergies to stakeholders and leadership.