Senior Program Manager, Business Architect - eviCore - Remote

Cigna Healthcare•Connecticut Work at Home, CT

2d•$116,100 - $193,500•Remote

About The Position

The Senior Program Manager (Business Architect) leads the development and delivery of interoperability and Electronic Health Record (EHR) strategies that support Cigna’s business, clinical, and regulatory objectives. The role connects strategy, governance, business architecture, and execution, from evaluating opportunities and defining capabilities through business case development, prioritization, implementation, and value realization. The position collaborates across business, clinical, technology, product, and delivery teams to enable secure, bi-directional payer-provider data exchange, optimize EHR platforms, improve workflows, and translate approved initiatives into measurable outcomes. It provides end-to-end oversight from solution design through operational adoption, including managing dependencies and escalations, resolving delivery risks, and communicating initiative priorities, decisions, progress, risks, and synergies to stakeholders and leadership. The role is remote. Occasional or permanent home workers must have cable broadband or fiber internet with speeds of at least 10 Mbps download and 5 Mbps upload. Travel may be required up to 10%. The anticipated annual salary range is $116,100–$193,500, depending on relevant factors, and the role is anticipated to be eligible for an annual bonus plan.

Requirements

Six or more years of experience in program management, business architecture, product strategy, business analysis, healthcare technology, or a related field.
Strong business acumen and ability to quickly learn business, clinical, regulatory, and technology domains.
Demonstrated ability to lead through influence, build alignment across diverse stakeholders, and make progress through ambiguity and change.
Strong analytical, problem-solving, facilitation, presentation, and executive communication skills.
Proficiency with Microsoft Office.
Ability to travel up to 10%.
Ability to lead and influence in a matrixed environment and drive results independently.

Nice To Haves

Bachelor’s degree; an advanced degree such as an MBA, MHA, or MPH is a plus.
Experience in a healthcare payer, provider, or healthcare technology organization.
Experience with EHR platforms such as Epic, Oracle Health/Cerner, or athenahealth.
Experience with process modeling tools such as IBM Blueworks Live or Microsoft Visio.
Agile or project management certification.

Responsibilities

Define strategic intent, scope, target outcomes, risks, benefits, and product or capability strategy with business, clinical, product, and technology stakeholders.
Assess current-state capabilities, workflows, systems, and operating models; identify gaps; and define future-state business capabilities.
Lead cross-functional impact assessments and use consistent criteria—including clinical and business value, regulatory requirements, feasibility, risk, dependencies, and organizational capacity—to prioritize opportunities against the portfolio and roadmap.
Develop lean business cases covering strategic alignment, operational impacts, dependencies, risks, implementation considerations, and measures of success.
Translate opportunities into actionable plans with clear sponsorship, funding, requirements, delivery milestones, and success measures.
Lead integration, implementation, and optimization of Epic Payer Platform and other EHR and interoperability capabilities for secure, reliable, bi-directional payer-provider data exchange.
Partner across business, clinical, product, technology, and delivery teams to improve end-to-end workflows and ensure alignment with data privacy, security, regulatory, and enterprise architecture standards.
Develop implementation, market readiness, and adoption strategies for new capabilities.
Provide end-to-end oversight from solution design through operational adoption by guiding decisions, managing dependencies and escalations, and resolving delivery risks.
Maintain visibility into interoperability initiatives and communicate priorities, decisions, progress, risks, and project synergies to stakeholders and leadership.
Groom opportunities from high-level concept to implementation-ready solutions.
Conduct current-state process discovery and analyze pain points and root causes.
Design future-state processes to deliver novel solutions and resolve operational pain points.
Lead independently or as part of a matrixed team, influence partners, and drive results while maintaining positive working relationships.